Job Description

Job Title: GDS Alliance Operations & Reporting Specialist

Job Span: EY-Microsoft Alliance

Function: GDS Enablement Services – Growth & Innovations

Skill Level: High

Rank: Assistant Director (63)

Sub Function: GDS Alliance Partner Operations CoE

Reports to: GDS Alliance Delivery Center Lead

The GDS Alliance Operations & Reporting Specialist will function out of the GDS Alliances Delivery Center and be responsible for providing ongoing operations support for the EY-Microsoft alliance. In addition to driving and coordinating global operational activities, this role will collaborate with the Financial Reporting function to: prepare comprehensive financial reports, provide analysis on financial performance, analyze data trends/variances/discrepancies, and help stakeholders understand the reasons behind changes in the financial reporting.

Essential Functions of the Job

• Provide Alliance leadership with business insights and effective reporting which includes collaborating with the finance function to:
  • • Perform extensive financial analysis of weekly, monthly, and annual results
    • Produce customized Revenue, Sales and Pipeline visualizations, analsyses, and insights
    • Support Opportunity Management including tagging of Opportnities for Alliances for accurate reporting
    • Prospect tracking and reporting; key wins tracking for leadership reporting
    • Spearhead digital transformation initiatives within the Reporting & Data Analytics team
    • Act as the voice of the business to drive, design, develop, deploy, and maintain a BI-driven transformation of business and financial reporting using Power BI and SQL
    • Develop/refine a sophisticated reporting infrastructure, ensuring seamless report generation for global operations
    • Enhance efficiency through automation and digital integration to improve processes and foster business growth
• Facilitate internal EY Ecosystem leadership meetings by developing content and managing logistics
• Facilitate meetings between EY leadership and the Alliance partner
• Program Manage various initiatives around processes and tools provided by Alliance Partners which may include:
  • • Administration and maintenance of partner tools, portals, etc.
    • Access request tracking, access issue resolution
    • Certifications tracking, skill and competency tracking
    • Single point of contact for Alliance Partner tools admnistration
• Ensure all Alliance-related reference material is systematically reviewed and refreshed; facilitate and track access to these materials in Sharepoint and other tools
• Support Alliance team with initiation and tracking of Localisation of Global Agreements in collaboration with existing Ecosystem Contracts team
• Collaborate with Alliance Investment Team to provide information and coordination required for requesting and reimbursing Market Development Funds or other investment-related activities, facilitate awareness of programs, track and monitor compliance to process, facilitate quarterly legal and finance reviews, etc.
• Partner with the onshore Alliance Enablement contacts on strategic projects and initiatives as and when required
• Manage onshore stakeholder expectations, plans and communication

Knowledge and Skill Requirements

• Sales and Pipeline Exposure: understanding of sales concepts, opportunity life cycles, and reporting, preferably within a professional services organization
• Technology Aptitude: experience and/or academic background demonstrating proficiency in technology
• Process Improvement: familiarity with continuous process improvement and automation initiatives, including process mapping, documentation, and internal audit preparation
• Technical Proficiency: advanced skills in MS Excel and PowerPoint; competence in Power BI is a plus
• Stakeholder Management: experience working with senior onshore stakeholders and an ability to develop trusted advisor relationships
• Global Mindset: experience with virtual working across multiple geographies, demonstrating cultural sensitivity
• Problem-Solving: proven ability in evaluation, root cause analysis, and mitigation, with strong interpersonal skills and analytical thinking
• Project Management: competence in managing project budgets, execution, and tracking, with strong time management abilities to prioritize and organize multiple projects with varying deadlines
• Decision-Making: strong ability to make decisions that enhance processes and drive business growth
• Communication: excellent written and oral communication in English, with strong business writing skills and the ability to create content independently
• Knowledge Sharing: ability to foster an environment that encourages knowledge sharing and best practices
• Teamwork and Multitasking: promote effective teamwork while managing multiple tasks efficiently
• Alliance/Partner Programs: experience working with Alliance or Partner programs in a professional services or technology environment

Organizational Knowledge: understanding of EY & GDS operations, including organizational structure and operating models (for internal candidates), and Big 4 consultancy experience in leadership support or strategic environments (for external candidates)

Job Requirements

• MBA or equivalent
• Project/Program Management and certification would be an added advantage
• +10 years of work experience

Working Hours: Flexible, based on assignment