Job Description

As a Medical Assistant/Allergy Tech working in an Ear, Nose, and Throat (ENT) clinic, your responsibilities typically involve a combination of administrative and clinical tasks. Here's a detailed job description:

Administrative Duties:

1. Patient Scheduling: Schedule patient appointments, surgeries, and follow-up visits, ensuring efficient use of time slots and coordination with other staff members.

2. Patient Registration: Greet patients, collect demographic and insurance information, and update electronic medical records (EMRs) accurately.

3. Insurance Verification: Verify patient insurance coverage, obtain authorizations for procedures or tests, and assist patients with insurance-related inquiries.

4. Medical Records Management: Maintain organized and up-to-date medical records, including filing, scanning, and retrieving documents as needed.

5. Billing and Coding: Assist with billing processes, including coding procedures and services accurately to ensure proper reimbursement.

6. Supply Management: Monitor inventory levels of medical and office supplies, restock as needed, and coordinate supply orders with the administrative team.

7. Communication: Facilitate communication between patients, physicians, and other healthcare providers, both in person and over the phone.

Clinical Duties:

1. Patient Preparation: Escort patients to examination rooms, obtain vital signs (blood pressure, pulse, temperature), and prepare patients for procedures or examinations.

2. Allergy Testing: Perform allergy skin testing, including prick tests and intradermal tests, and interpret results under the supervision of a physician.

3. Immunotherapy Administration: Administer allergy immunotherapy injections according to physician orders, following established protocols and safety guidelines.

4. Patient Education: Educate patients about allergy triggers, avoidance strategies, medication usage, and the purpose of allergy testing and immunotherapy.

5. Assist with Procedures: Assist physicians during ENT procedures, such as ear irrigation, nasal endoscopy, or throat examinations, by providing support and maintaining a sterile environment.

6. Documentation: Document patient assessments, procedures performed, and treatment plans accurately in EMRs, ensuring compliance with regulatory standards and clinic protocols.

7. Safety and Infection Control: Adhere to infection control protocols, maintain cleanliness and sterilization of equipment, and promote a safe environment for patients and staff.

Qualifications:

1. Education: High school diploma or equivalent. Completion of a medical assistant program or certification as an allergy technician may be required or preferred.

2. Certification: Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) may be required. Additional certification as an Allergy Technician (CMAA) or Certified Clinical Allergy Specialist (CCAS) is desirable.

3. Experience: Prior experience in a medical office setting, especially in ENT or allergy clinics, is advantageous.

4. Skills: Strong communication and interpersonal skills, attention to detail, ability to multitask, proficiency in EMR systems, and knowledge of medical terminology and allergy testing techniques.

5. Licensure: MA License Preferred

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

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