Job Description

ABOUT US
Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.

BIG4 Toowoomba Holiday Park offers a relaxed and convenient stay just minutes from the Toowoomba CBD, with leafy surrounds, quality facilities, and easy access to local attractions, gardens, and cafés.

ABOUT THE ROLE

We are currently seeking a Casual All-Rounder to join our team.

This is a hands-on, varied role requiring you to work across both BIG4 Toowoomba Holiday Park and Toowoomba Caravan Park and You will be responsible for delivering excellent customer service at the front office while also assisting with cleaning and upkeep of park facilities.

This role includes weekend work and availability across a 7-day rotating roster, with shifts and hours varying week to week.

KEY RESPONSIBILITIES

• Welcoming guests and managing check-in and check-out processes
• Handling reservations and guest enquiries
• Processing payments and cash handling
• Providing local area information and guest support
• Performing general front office and administrative duties
• Cleaning tourist cabins, amenities, and common areas
• Assisting with general housekeeping and presentation of the park as directed by management

ABOUT YOU

To be successful in this role, you will have:

• Experience in a similar role within the holiday park, hotel, or hospitality industry
• Reservation system experience (RMS preferred; training provided)
• Strong customer service skills and a friendly, professional manner
• Hands-on approach to cleaning and maintaining accommodation and facilities
• Ability to work independently and as part of a team
• High level of communication and written skills
• Cash handling experience
• Sound computer skills (Microsoft Office – Word, Excel, Outlook)
• Excellent personal presentation
• Flexibility and willingness to undertake a variety of tasks
• Availability to work across a 7-day rotating roster, including weekends
• Availability for an immediate start

Remuneration
The rate of pay for this role will be in accordance with the Hospitality General Award.

Apply Now
If this sounds like you, or someone you know, we’d love to hear from you. Please submit an up-to-date resume along with a cover letter by clicking the Apply Now button.

Recruitment Agencies
Please note that we do not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.