Job Description

We are looking for an experienced and motivated All-Rounder – Housekeeping & Reception to assist our front office and housekeeping teams. This is a hands-on role suited to someone who enjoys variety, takes pride in presentation, and is passionate about delivering exceptional guest experiences.

About Queenstown TOP 10 Holiday Park

Queenstown TOP 10 Holiday Park is located in scenic Arthurs Point and offers a welcoming, relaxed environment focused on excellent customer service, well‑maintained accommodation, and quality facilities. Our team takes pride in helping guests Create Memories for Life while exploring one of the most beautiful regions of Aotearoa New Zealand.

Just a seven‑minute drive from central Queenstown, the park features leafy grounds, stunning mountain views, and complimentary shuttle services into town. With strong local knowledge and a passion for helping guests make the most of their stay, our team plays an important role in delivering memorable Queenstown experiences.

About the Role

This dynamic role has a focus on reception and housekeeping, ensuring our park maintains high standards of cleanliness, presentation, and guest service. You’ll play a key part in delivering a smooth and enjoyable guest experience, from the first point of contact through to departure.

While your primary responsibilities sit across front office and housekeeping operations, this is an all-rounder position where flexibility is key. You’ll confidently move between reception duties such as guest enquiries and reservations, and hands on housekeeping tasks to ensure rooms, cabins, and shared facilities are consistently presented to a high standard.

What you’ll be doing

• Providing friendly and professional customer service at reception, including check-ins and check-outs
• Responding to guest enquiries, bookings, and phone/email communications
• Cleaning and preparing rooms, cabins, and communal facilities to a high standard
• Supporting daily housekeeping operations to meet occupancy demands
• Maintaining cleanliness and presentation across the park grounds and facilities
• Assisting with laundry operations and stock replenishment
• Working collaboratively with the team to ensure efficient and seamless operations

What We’re Looking for

You’ll bring:

• Previous experience in housekeeping, reception, or a similar hospitality role (1–2 years preferred)
• Strong customer service and communication skills
• Ability to work in a fast paced environment and manage competing priorities
• High attention to detail and pride in maintaining clean, well presented spaces
• Flexibility to work across a 7-day roster, including weekends and public holidays
• A positive, team focused attitude and willingness to assist where needed

Apply Now

If this sounds like you, we’d love to hear from you.

Please send through your resume, cover letter and right to work documentation by clicking the Apply Now button.

Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.