Job Description

The Alcoholism Rehab Assistant at United Health Services (UHS) supports adults in addiction recovery through hands-on patient care, therapeutic engagement, and safety-focused monitoring. This role assists with activities of daily living, patient rounding, and documentation that directly influence care outcomes in an inpatient behavioral health setting. The Alcoholism Rehab Assistant helps create a compassionate, recovery-oriented environment grounded in teamwork, trust, and connection. At UHS, every interaction strengthens patient progress and team success. This role offers purpose-driven work, strong collaboration, and the opportunity to grow while making an impact on our community.

Primary Department, Division, or Unit:

M4 Inpatient Addiction Medicine (New Horizons), UHS Binghamton General Hospital

Primary Work Shift:

Day Rotational

Regular Scheduled Weekly Hours:

24

Compensation Range:

$17.05 - $22.17 per hour, depending on experience

Job Responsibilities

Essential Functions:

• Assist patients with activities of daily living (ADLs)—including hygiene, grooming, meals, and hydration—to promote comfort, dignity, and participation in treatment
• Measure and document clinical observations (vital signs, weight, intake/output) accurately and timely to support patient monitoring and clinical decision-making
• Perform patient rounding according to organizational standards to reinforce safety, therapeutic structure, and recovery-focused engagement
• Observe patient behavior and milieu activity and communicate relevant updates to the Charge Nurse to support early identification of concerns and appropriate interventions
• Provide recovery-oriented support and therapeutic engagement by modeling healthy coping strategies and reinforcing program philosophy with patients and families
• Facilitate patient discussion groups related to key steps in recovery as assigned, supporting peer connection and treatment participation
• Complete documentation (progress notes and therapeutic environment flow sheets) after completing required in-services, under the supervision of the Charge Nurse, to ensure accurate and compliant records

Scope and Impact:

• Contribute to patient safety and unit stability by maintaining consistent presence, using supportive communication, and reinforcing structured routines in a fast-paced care setting
• Escalate changes in patient condition or safety concerns promptly to the Charge Nurse, supporting timely clinical evaluation and continuity of care
• Support a therapeutic environment by assisting with patient engagement throughout the shift, helping reduce barriers to participation in recovery activities
• Maintain a clean, organized unit environment by completing assigned housekeeping tasks (e.g., wiping surfaces, emptying waste, refrigerator defrosting) to support infection prevention and patient experience
• Provide team support for clinical workflow by filing, organizing charts, and preparing admission/transfer/discharge documentation to sustain unit efficiency and readiness

Compliance and Professional:

• Protect patient privacy and confidentiality by following HIPAA requirements and using appropriate discretion in all verbal, written, and electronic communications
• Adhere to infection prevention and patient safety standards including hand hygiene, environmental cleaning expectations, and required personal protective equipment (PPE) use per organizational policy
• Complete required training, in-services, and competency validations within established timelines, including documentation standards for progress notes and therapeutic environment flow sheets
• Use professional, respectful communication and boundaries to support a recovery-focused, trauma-informed environment for patients and families
• Perform duties in accordance with established escalation pathways and work under the direction of nursing leadership to ensure safe, consistent care delivery
• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

• Promote a culture of connection and belonging by collaborating with colleagues and contributing to a supportive team environment where every connection matters
• Accept additional responsibilities assigned to meet patient care needs and support overall unit operations
• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
• Perform additional responsibilities as required to meet department and organizational needs

Position Qualifications

Required:

• High School Diploma or equivalent

Preferred:

• Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function
• Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public
• Up to 1 year of technical/systems experience using specialized tools, software, or equipment required for the role
• Up to 1 year of experience in the same work environment or setting (hospital, practice, department/division)

Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.