Job Description

Posting number: 195189

Department: Department of Revenue

Division: Audit, Licensing & Enforcement

Job classification: Temporary, Temporary Grant, Time Limited,Non-Regulatory

Posting type: Open

Categories: Legal, Customer Service, Tax Administration, Business, Office and Administrative Support

Summary

Who we are:

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We are looking for teammates who are:

• Committed to providing professional and helpful customer service
• Organized, detailed-oriented, and able to manage a high volume of work
• Analytical and comfortable researching and resolving issues
• Able to work independently while collaborating with others

What you will do:

You will support the processing of alcohol beverage licensing (ABL) applications and help ensure compliance with South Carolina tax laws and licensing requirements. You will also assist applicants, research licensing issues, and help maintain accurate licensing records.

Primary job duties include:

• Reviewing, analyzing, and preparing ABL applications for initial processing
• Registering applicants in SCDOR systems and verifying information for accuracy and compliance
• Assisting applicants with basic licensing questions by phone, email, and web requests
• Researching and resolving basic licensing issues in coordination with other SCDOR sections and government officials
• Verifying that licensed businesses maintain required insurance coverage and documenting compliance
• Verifying that licensed businesses meet retail sales tax requirements
• Processing license suspensions, lifting suspensions when appropriate, and handling cancellations
• Reviewing and processing refunds as needed

Examples of duties

Either:

1. An associate’s degree or higher OR
2. A high school diploma and relevant program experience

Academic degrees must be from an accredited institution of higher learning

Qualifications

An associate’s degree and one year of relevant program experience or a bachelor’s degree

Supplemental information

• We have multiple openings for this position.
• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Training: You will participate in an onboarding program to ensure you have the knowledge and skills to successfully perform this job.
• Hours: Options for 15 – 30 hours per week (Monday – Friday between 8:30 a.m. and 5:00 p.m.)

Ready to apply?

• Apply online and complete the application fully, including all current and previous work history and education.
• You may submit a resume, but it will not be considered as a substitute for completing the entire application.
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.