Job Description

At Alchemy, we're building more than venues - we're creating a community. You'll be part of a team that values connection, warmth, and balance, working in an environment designed to make people feel good.

Our West Leederville venue has built a loyal community of members who value exceptional service and a premium wellness experience. We're looking for a confident, upbeat Part-Time Sauna Attendant to join the team and help continue delivering the high standards Alchemy is known for.

About the Role

As a Sauna Attendant, you'll be the welcoming face of Alchemy. You'll play a key role in creating an experience where guests feel comfortable, connected and genuinely cared for from the moment they walk in.

Beyond customer interaction, you'll also be responsible for maintaining the high standards our members have come to expect. This is an active, hands-on role where, alongside creating exceptional customer experiences, team members are responsible for the ongoing cleanliness, presentation, hygiene and upkeep of the venue, including regular deep cleaning tasks that help maintain Alchemy's premium standards.

This is a part-time contracted role, offering regular, ongoing hours within a supportive and collaborative team environment.

Please note: Our venues operate from early morning through to late evening. Team members may be rostered shifts commencing as early as 5:30am and finishing as late as 11:00pm, including weekends and public holidays.

Key Responsibilities

• Greet and check in guests with warmth and confidence.
• Create a welcoming, connected experience for every customer who visits the venue.
• Manage bookings, answer customer enquiries and support smooth venue operations.
• Maintain exceptional presentation standards across all areas of the venue.
• Follow cleaning, hygiene, sterilisation and venue maintenance protocols to ensure a safe, clean and premium customer experience.
• Participate in regular deep cleaning and operational tasks that support the upkeep and ongoing presentation of the space.
• Work closely with your team to create a vibrant, community-focused atmosphere.
• Ensure every guest leaves feeling better than when they arrived.

About You

• Friendly, confident and genuinely people-focused.
• Experience in hospitality, customer service or wellbeing environments preferred.
• Organised, reliable and proactive in a busy setting.
• Tech-friendly and comfortable using booking and payment systems.
• A team player who thrives on connection, community and great energy.
• Understands that delivering an exceptional customer experience includes maintaining a clean, safe and beautifully presented environment.

Perks

• Complimentary Alchemy Saunas membership.
• Ongoing training and development.
• Be part of a passionate, supportive team in one of Alchemy's established venues.
• Secure ongoing hours in a part-time contracted role.
• Opportunities to grow with a rapidly expanding wellness business.

Apply Now

If you're passionate about people, customer experience and community, and understand that maintaining a beautifully presented venue is just as important as providing exceptional service, we'd love to hear from you.