Job Description

The PGTH Leader is responsible for driving excellence in Power, Grounding, Temperature, and Humidity (PGTH) initiatives across the region to ensure optimal system performance and customer satisfaction. This role will lead PGTH assessments, analyze results, identify risk areas, and collaborate with both country teams and global PGTH experts to drive improvement initiatives and corrective actions

Key Responsibilities

1. Regional PGTH Program Leadership

• Drive consistent execution of PGTH checks across all countries within the region.
• Develop and maintain standardized PGTH checklists, processes, and best practices.
• Maintain the PGTH dashboard, Powerwatch data flow and integration.
• Ensure service teams follow PGTH requirements during pre-installation, installation, and post-service checks.

2. PGTH Analysis & Corrective Recommendations

• Review and analyze PGTH reports submitted by country teams.
• Identify non-conformance, trends, and recurring issues.
• Provide clear, actionable recommendations for corrective measures.
• Support countries in prioritizing and implementing PGTH corrective actions to improve system stability.

3. Country Engagement & Escalation Management

• Host regular calls with country service teams to share latest PGTH project updates, review PGTH statuses, escalations, and improvement plans.
• Act as the regional focal point for PGTH related escalations and risk mitigation discussions.
• Monitor progress of PGTH corrective actions and ensure timely closure.

4. Collaboration with Global PGTH Teams

• Work closely with the global PGTH organization to align regional execution with global standards, guidelines, and updates.
• Lead regional deployment of PGTH initiatives, tools, and training.
• Share regional insights, challenges, and success stories with the global team to influence future enhancements.

Qualifications & Experience

• Bachelor’s Degree in Engineering (Electrical, Electronics, Biomedical, or related field).
• Strong technical understanding of electrical infrastructure, grounding systems, and environmental control for medical equipment or similar technologies.
• 5+ years of experience in field service/technical service, medical device preferred.
• Experience working across multiple countries or regions (preferred).
• Good analytical and problem‑solving skills with ability to interpret technical reports.
• Strong communication skills and stakeholder engagement capability.

Key Skill Set

• Technical expertise in PGTH or site‑readiness infrastructure
• Program management and cross-country coordination
• Data analysis and technical interpretation
• Escalation handling and decision making
• Collaboration and influencing
• Structured communication and reporting

Additional Information