Job Description

Overview

A private family in Austin, Texas is seeking a highly organized, proactive, and hands-on Family/Household Assistant to support the day-to-day operations of their residence and assist with the family's daily needs.The position will primarily focus on family assistance and household coordination, with occasional backup childcare responsibilities as needed. Local Austin candidates only; relocation is not offered.

Schedule

• Monday through Friday, 7:00 AM–3:00 PM.
• Approximately 40 hours per week, with flexibility as needed to accommodate household and family needs.

Responsibilities

Family Assistance & Administrative Support

• Assist with scheduling, calendar coordination, appointments, and general administrative needs.
• Provide Family Assistant support, including personal errands and household-related requests.
• Help coordinate the family's daily routines, activities, and schedules.
• Handle personal and household errands, including dry cleaning, returns, purchases, and other requests.
• Manage mail, household documents, records, and digital filing systems.
• Coordinate household expenses and reporting.
• Assist with household organization, planning, and special projects.
• Work collaboratively with the family's additional household staff and service providers.
• Anticipate family needs and proactively provide support wherever needed.

Occasional Childcare & Family Support

• Provide occasional backup childcare when the family's regular nannies are unavailable, taking breaks, out sick, or on vacation.
• Assist with childcare coverage during temporary staffing gaps or when additional support is needed.
• Help supervise and engage with the children while maintaining their established routines and schedules.
• Assist with school pickups, drop-offs, activities, appointments, and other child-related transportation as needed. (Family vehicle provided)
• Communicate with the principals and other household staff regarding the children's schedules and needs.
• Maintain a safe, positive, and supportive environment for the children.

The family employs dedicated childcare staff, and this position is not intended to serve as the primary full-time nanny. However, candidates must be comfortable and willing to provide hands-on childcare support when needed.

Household Management & Operations

• Oversee the organization, functionality, and daily operations of the residence.
• Ensure the home remains organized, well-stocked, and running efficiently.
• Maintain household inventories and replenish household supplies as needed.
• Assist with light household tasks as needed, such as tidying, unloading the dishwasher, taking out trash, and maintaining general order.
• Assist with household organization and interior design-related projects.
• Manage household records, organizational systems, and digital filing.
• Coordinate with existing household staff to ensure daily operations run smoothly.
• Step in wherever needed to support the family and maintain a well-functioning household.

Vendors, Renovations & Projects

• Serve as the primary point of contact for vendors, contractors, and service providers entering the home.
• Coordinate scheduling and access for household vendors and contractors.
• Assist with oversight of ongoing renovation and improvement projects, including painting, pool projects, landscaping, and other household work.
• Track project progress and keep the principals informed of timelines, outstanding items, and project status.
• Manage vendor invoices, payments, receipts, and related documentation.
• Track project and vendor expenses while working within established budgets.
• Maintain organized records of household projects, expenses, and completed work.
• Help ensure household maintenance and improvement projects are completed efficiently.

Guest & Hospitality Support

• Help prepare the home for guests and ensure household staff and service providers are coordinated appropriately.
• Provide simple hospitality when guests are present, such as greeting them and offering beverages.
• Assist with occasional meal service, including reheating or serving prepared food as needed.
• Coordinate with chefs, housekeepers, or other service providers when additional support is required.

The family does not entertain frequently and generally prefers dining and entertaining outside the home.

Vehicles & Pet Care

• Assist with the care and coordination of household vehicles, including fueling, maintenance appointments, detailing, and related services.
• Provide assistance with the family's two dogs as needed, including feeding, walks, and transportation to veterinary or grooming appointments.
• Help coordinate pet care arrangements and other household needs as requested.

Qualifications

• Highly organized, proactive, and resourceful.
• Professional, polished, personable, and discreet.
• Calm and confident in their communication style.
• Comfortable communicating directly with the principals and providing updates without needing significant oversight.
• Able to anticipate household needs and independently follow through on projects and responsibilities.
• Comfortable working around children, household staff, vendors, and contractors.
• Genuinely enjoys working with families and is comfortable providing occasional hands-on childcare support.
• Flexible and willing to assist outside of a narrowly defined job description when the household requires support.
• Tech-savvy and comfortable using Google Workspace/G-Suite, messaging platforms, digital filing systems, and project management tools such as Asana.
• Financially organized and comfortable tracking invoices, receipts, expenses, and household/project budgets.
• Solution-oriented with strong judgment and attention to detail.
• A collaborative team player who works well alongside nannies, chefs, housekeepers, and other household staff.
• Comfortable working in a home with children and dogs.
• Interested in a long-term position where they can become a trusted member of the family's household team.

Requirements

• Previous professional experience as a Family Assistant, Household Manager, Personal Assistant, or in a comparable private household support role.
• Experience working with children and willingness to provide occasional hands-on childcare coverage.
• Comfortable occasionally driving children to and from school, activities, appointments, and other destinations.
• Valid driver's license and safe driving record.
• Strong organizational, administrative, and time-management skills.
• Experience coordinating household vendors, service providers, maintenance, and residential projects.
• Comfort tracking invoices, receipts, household expenses, and project budgets.
• Proficiency with Google Workspace/G-Suite, digital filing systems, messaging platforms, and project management software such as Asana.
• Excellent written and verbal communication skills.
• Ability to exercise discretion, demonstrate good judgment, and work independently.
• Flexible, hands-on approach to supporting the family's changing needs.
• Comfortable assisting with light household tasks, personal errands, pet care, and occasional childcare.
• Ability to work collaboratively with existing household staff.
• Must currently reside in the Austin, TX, area.
• Ability to pass a background check and provide excellent professional references.

Salary and Benefits

• $45-$55 hourly, DOE
• Applicable overtime compensation for hours worked beyond 40 per workweek.
• Health insurance stipend.
• Paid time off.
• Paid holidays.