When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Under the direction of a pharmacist, the technician is responsible for the accurate preparation of a variety of sterile products including, but not limited to: IV solutions, epidurals, chemotherapy, TPN, and unit dose products. Other duties include ordering and restocking medications and supplies as well as restocking automated dispensing device, reviewing related reports, identifying and bringing issues to the attention of the pharmacist in charge.
ESSENTIAL FUNCTIONS
Roles and Responsibilities:
ORGANIZATIONAL EXPECTATIONS
STRATEGIES FOR PATIENT SATISFACTION
The following Strategies for Patient Satisfaction define job performance and patient satisfaction expectations for every AJH employee. We expect that every employee recognizes that his/her job performance, including personal interactions with patients, has a direct impact on patient satisfaction and the reputation of Anna Jaques. In being held accountable for meeting these standards, our employees will ensure outstanding service
to our patients and their families and reinforce our commitment to providing the highest quality patient care to the community.
Attitude
Our patients' most basic expectation is to be treated with courtesy and respect. This commitment is reflected n our attitude and our behavior.
Appearance
We will take pride in our facility and do our part to maintain an uncluttered and litter-free workplace, with no taped or handwritten signs. We will also consider our patients expectations in how we present ourselves
Caring About Patient's Concerns and Worries
Communication to patients should be delivered with courtesy and care. Close attention is given to both verbal and nonverbal messages and to listening attentively to our patients in order to fully understand their needs,
and sympathize with them.
Commitment to Each Other
Providing quality patient care requires the efforts of many different employees, representing every department of the hospital. Each member of the Anna Jaques Hospital team deserves respect from his/her coworkers. Never blame another department or co-worker to a patient.
Patient Waiting
We will always keep our patients frequently and honestly informed of delays and make them as comfortable
as possible while they wait.
Confidentiality
We will ensure our patients' right to privacy. We will treat all patient information as confidential. Discussion of patient matters will be restricted to appropriate situations and locations.
Safety Awareness
It is the responsibility of all employees to do their best to ensure a safe and accident-free environment for patients, their families, and fellow employees.
Sense of Ownership
The reputation of Anna Jaques Hospital depends on each employee, and I will do my part
PATIENT SAFETY
Incorporates Patient Safety Goals in daily work and identifies and reports safety issues to supervisor, Patient Safety Hotline, and/or through the incident reporting process. Supports a culture of patient safety by
educating patients and families on the care they are receiving, encouraging them to voice their concerns and informs them how to report related issues.
ATTENDANCE & PUNCTUALITY
Adheres to the hospital's policies and procedures regarding absences and tardiness. Provides adequate notice when calling out sick and requesting time off Arrives and departs from work at appropriate time.
LEADERSHIP CAPABILITIES
At times and when directed, may provide guidance and support to others while acting as a resource, trainer and/or preceptor.
JOB REQUIREMENTS
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable the individual to perform the essential functions.
Preferred Qualifications:
CPhT
Knowledge of Epic
Previous Experience with Quality Assurance
Communication:
Must possess verbal and written skills to communicate effectively and courteously with a diverse group of
professional and non-professional members of the health care team, patients and family/significant others.
Minimum Education
High School diploma or equivalent required
Minimum Work Experience
0-1 year experience required; entry level
Required Licenses:
Massachusetts Pharmacy Technician license
FUNCTIONAL DEMANDS
Physical Demands
Moderate physical activity. Requires handling of average weight objects up to 25 pounds and standing and/or walking for more than 4 hours per day.
Work Environment
Secure area. Some exposure to hazardous chemicals, including oncology agents and anesthetics
Age-Specific Criteria
Non-patient care provider
Pay Range:
$24.50 - $32.97
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
Beth Israel Lahey Health is a new, integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what health care can and should be.
