Job Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

As an Airside Administrator - 12 Month Fixed-Term Contract, you are responsible for all aspects of supporting the people administration of the Airside operation. Ensuring the admin team to ensure the department achieves the budgeted spend for the Airside department.

Control of the Absence Management process for the Airside Operation by ensuring all employees have a return to work and following specific triggers, managing the process through an Absence Management meeting and improvement notice.

Oversee labour and hours forecasting and management including corrections and liaising with payroll and workforce management teams

You will play a major part in supporting and engaging with the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. You will be a great team player who enjoys taking full responsibility for your actions and encourage team success.

• Completion of daily, weekly and monthly corrections and support in the review of all overtime before submitting all for the Airside team to payroll
• Liaising with the WFM team to ensure the shift plan is created, double checked and finalized to confirm complete
• Be a key partner in the running of the Airside operation by working closely with the HR, Payroll team and the Airside management team.
• Support HR in the control of the Absence Management process for the Airside operation by ensuring all employees have a return to work meeting completed and following specific triggers, managing through an Absence Management meeting process and an Absence improvement notice.
• Management of holidays for the Airside department, reviewing their entitlement, authorizing and monitoring control for the smooth running of the department
• Main point of contact for the Flight Co-Ordinator’s daily and managing queries, complaints and requests
• Ordering of Uniform for the Airside team
• Fourth Ambassador. Key user.
• Assist in the collection and collation of new starter paperwork and the processing of all the relevant information
• Liaise with Transport compliance team regarding compliance and planning trackers and databases for the Airside team
• You will be someone with great communication skills and works well in a large team, while being ready to roll up your sleeves and do what is needed to give our partners a great service.
• Ensuring the area of operation is a safe place to work and be a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies)
• Provide exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover
• Taking responsibility for all your actions, support your team, and celebrate successes as a family

Qualifications

• Passion for food and motivation to deliver exceptional service
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• Build strong relationships with DO & CO Family members, creating a team spirit, encouraging them to be at their best
• Strong, dependable leader that will happily join and assist the team to maintain the high DO & CO standards at any given moment
• You will be someone with great communication skills, written and verbal English, and works well in a team, while being ready to roll up your sleeves and do what is needed to give our partners great service.
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Energy and drive to deliver results beyond expectations and have a problem-solving mentality
• Have a great understanding of how your department is performing overall, including financially, and be the expert in delivering practical actions for its improvement by taking a hands-on approach
• With your leadership, your department will always remain a safe place to work and operate

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• £14.42 per hour
• On-site role
• 12 Month Fixed-Term Contract (Maternity cover)
• Working hours: Monday to Friday, 08:00 - 16:30
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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