Job Description

General information

Job Title
Airport Wheelchair Agent FT - PHL
Date
Wednesday, April 1, 2026
Entity
Unifi Aviation, LLC
State
Pennsylvania
City
Philadelphia
Base Pay Rate:
$ 18.54
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayOvernight shift07:00pm

Requirements and Description

Responsibilities

• Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance. 
• Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems. 
• Direct passengers through Customs, Immigration, and Quarantine. 
• Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival. 
• Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software. 
• Oversee all customer services issues related to wheelchair-bound customers.   

Qualifications 

• Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime. 
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.  
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.  
• Must be at least 18 years of age. 
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
• Must complete ramp and SIDA training to obtain airport authority identification security. 

Benefits

• Flight Benefits - exclusive travel privileges for yourself and your family
• Competitive pay with daily access to earned wages
• Paid holidays and Paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
• Exclusive Discounts and Additional Wellness programs

" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."