Job Description

Posting number: DOT-AIR-2026-43

Department: Transportation - Airports

Job classification: ~EXEMPT POSITIONS

Posting type: Open

Categories: Transportation, Airports, Customer Service, Security

Summary

Direct all inquiries regarding this posting to:

Recruitment Number: DOT-AIR-2026-43

This posting is for the State of Hawaii, Department of Transportation, Airports located at Kahului Airport.

The position is located on the Island of Maui.

Recruitment is continuous until needs are met for position.

Salary: The starting salary is $4,054 monthly / $48,648 annually (salary commensurate with training and experience)

HOW TO APPLY :

Submit resumes to: dot.air.jobs@hawaii.gov AND reference Recruitment Number: DOT-AIR-2026-43

Direct all inquiries regarding this posting to: Department of Transportation, Airports at: dot.air.jobs@hawaii.gov

NOTE: The State Recruiting Office will refer you to the Department of Transportation regarding this exempt position.

Examples of duties

The Pass & ID Office provides oversight to all airport Pass & ID operations statewide. The program develops, maintains, and updates policies and procedures regarding airport access badges and ensures compliance with applicable Federal, State and Local laws, rules, regulations, and standards.

MAJOR DUTIES AND RESPONSIBILITIES

1. Maintains and tracks all background checks; receives and records background check results and communicates with applicants; corresponds with Federal Bureau of Investigations (FBI) as necessary; maintains all background check and fingerprint files; and maintains automated database.
2. Refers disqualifying criminal offenses to Assistant Airport Superintendent IV for additional vetting.
3. Conducts investigations into alleged Transportation Security Administration (TSA) violation regarding the issuance of unescorted badge. Prepares written findings and conclusion. Testifies in front TSA Inspector if needed.
4. Corresponds with disqualifying applicants and airport tenants.
5. Reviews Criminal History Record Check (CHRC) and (FBI) rapback for disqualifying criminal offenses, checks for lawful presence in the United States and recurrent check against the Terrorist Screening Center's watch list and other database
6. Vetting individuals for whom the government lacks reasonable suspicion from various watchlist as a known or suspected terrorist but who have links or associations with terrorists and terrorist activity.
7. Testifies that the issuance of unescorted access was in accordance with federal laws and directives.
8. Establishes new tenants and businesses into database and establishes authorized signatory for new tenants and businesses.
9. Issues security keys and vehicle decals to authorized user.
10. Examines applicants identification documents (following TSA 49 Code of Federal Regulations (CFR) 1542) to ensure they are genuine, belong to the person presenting them and are not outdated or mutilated and that all names on both ID’s presented match; ensures the information provided by the applicant and Authorized Signatory is correct.
11. Uses a risk-based strategy, by questioning applicants and evaluating their responses to ensure applicants completed their Disqualifying Crime statement and also completed the required security training themselves.
12. Interacts with the Airport tenant's authorized signatories providing guidance and training on the Authorized Signatory Portal and by answering questions about the Airport ID Badge process.
13. Provides information to existing and new Airport ID Badge holders regarding security requirements, background check investigation process and status, procedures on obtaining security items and gaining access to security areas and other routine information.
14. Independently proctors security and other training in the Computer Based Lab and to monitor applicants for cheating and take any appropriate action as needed.
15. Administers airport restricted area access badges; creates and mails billing letters for expire and lost badges and refund letter for returned badges; maintains files of all billing correspondence to Airport tenants and their Authorized Signatories.
16. Updates and maintains the Airport Security Program.
17. Other related duties as required.

Qualifications

EDUCATION: Graduation from high school or GED certification. One (1) year of work experience which demonstrated the applicant is able to read and comprehend written material, follow oral and written instructions and prepare written material may be substituted for graduation from high school.

CLERICAL EXPERIENCE: Two (2) years of work experience which demonstrated the following abilities: (1) meet and deal effectively with people; (2) understand and apply various rules and regulations; (3) providing information, answering questions and inquiries and explaining policies, rules and regulations in person; (4) utilizing a computer to retrieve and enter data; and performing a variety of detailed tasks working with computer software.

SPECIALIZED EXPERIENCE: One and one-half (1-1/2) years of progressively responsible work involving compliance with federal laws or adhering to strict business practices adopted pursuant to federal, state, and county laws, rules, regulations and other directives which could result in financial consequences if not followed.

Knowledge of English grammar, spelling, punctuation, word usage, and basic arithmetic (addition, subtraction, multiplication, division). Good office practices and procedures. How to operate and maintain common office supplies and equipment.

Ability to read, understand and comprehend detailed instructional manuals, standard operating procedures and carrying out the procedures accurately; input alphanumeric data and compare words and numbers quickly and accurately, perform arithmetic computations, operate and maintain office appliances and equipment, compose routine correspondence and other similar material, understand, interpret and apply pertinent policies, procedures, laws, rules and regulations, deal with others in a tactful and polite manner, supervise, assign, review and evaluate the work of others.

SUBSTITUTION FOR GENERAL CLERICAL EXPERIENCE: Graduation from high school may be substituted for six (6) months of clerical experience OR successful completion of a substantially full -time equivalent associate degree and the receipt of a diploma or a certificate of achievement at an accredited community college, business or technical school, which included courses in basic English, arithmetic, general clerical procedures and office machine may be substituted on the basis of fifteen (15) semester credit hours for six (6) months of General Clerical Experience, up to a maximum of one (1) year of General Clerical Experience.

Supplemental information

FEDERAL CRIMINAL RECORDS CHECK

In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport must undergo a pre-employment fingerprint-based criminal history record check.

In order to be granted the Security Identification Display Area (SIDA) clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within ten years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint-based criminal history record check and be found free of disqualifying convictions during the preceding ten years.

LEGAL AUTHORIZATION TO WORK

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

TYPE OF APPOINTMENT

This position is exempt from the civil service and considered temporary in nature. Therefore, if you are appointed to the position, your employment will be considered to be "at will," which means that you may be discharged from your employment at the prerogative of your department head or designee at any time.