Sarawak, Malaysia
Job Family Group:
Downstream Supply Chain
Worker Type:
Regular
Posting Start Date:
August 11, 2026
Business Unit:
Downstream and Renewables
Experience Level:
Early Careers
What’sthe role
Shell Aviation is a leading global supplier of aviation fuels and lubricants with over 100 years of industry experience. Operating at approximately 800 airports in over 40 countries, it providesfuelingservices for airlines, private operators, and airports. The company also offers technical consultancy,refuelingsystems, and sustainable aviation solutions. In Malaysia, Shell Aviationoperatein 7 locationsin KUL&PEN(West Malaysia)andKCH, MYY, LBU, BKI&TWU(East Malaysia)with more than 200-250aircraftsrefueledper day
Whatyou’llbe doing
Safe, Reliable & Efficient Operations
Support Site Manage and responsiblefor day ‑to‑day aviationfuelingoperations atKCH, MYY, LBU, BKI, TWUin line with Shell Aviation OperationsManual (SAOM), Joint Inspection Group (JIG) standard and local regulatory requirements.
Ensure continuity of fuel supply to airline customers through safe operation of fixed installations, refuellersandbowsers
Implement and maintain SAV systems and other Shellapproved systemssuch asShell Performance Framework (SPF),SEAMandothers.
Ensure operational readinessandmaintaineffectivenessduring peak demand, disruptions,emergenciesor special operations.
Supporteffective cost management including budget planning, expenditure tracking,OPEXoptimizationand financial accountability.
Ensure collaborationwithShell Airport Optimizer (AO)andTrading & Supply (T&S) by providingaccurateDemand/Forecast (DF) for continuous supply without any disruption tocustomers
HSSE& EthicsLeadership
Provide visible and authentic HSSE leadership in linewith Goal Zero,Shell Life‑Saving Rules(LSR) and Process Safety Fundamental (PSF)
Supportsite HSSE activities includetoolbox talks,meetingsite inspections, safety leadershipvisitsand field coaching.
Supportand maintainthe Site HSSE Plan and Emergency Response Plan (ERP), ensuring regular drills and coordination with airport emergency services.
Promote a strong safety culture and ensure consistent application of critical controls and PPE requirements.
Supervise Permit to Work activities for non-routine activities on site ensuring compliancewithPermit to Work(PTW)procedures.
Ensure implementation of Shell Security standards, including maintenance of the Site Security Risk Assessment (SRA)
Coordinate with airport security and relevant authorities on security‑related matters.
Support andmaintainsite ‑level risk management, including HEMP, HRA, and SRA assessments.
Ensure all incidents, near misses, and unsafe conditions are reported, investigated, and learned from.
Supportand maintainthe Management of Change (MoC) process and register, ensuring risks areassessedand approvals obtained prior to implementation.
Supportand implement Shell Ethics & Compliance with all team members including internal and external stakeholders.
Compliance, Governance & Assurance
Compliance to Civil Aviation Authority Malaysia (CAAM),Malaysia AirportsHoldings Berhad (MAHB),Department of Occupational Safety and Health(DOSH),Department of Environment(DOE)and otherauthorities
Maintain Civil Aviation Authority Malaysia (CAAM) license requirement and supportfor renewalprocessfor ShellTimurSdnBhd
Ensure ShellEmergency Response Plan (ERP) aligned withAirportEmergency Response Plan (AERP) andFire andRescueServices(AFRS)
Ensure all Shell Aviation procedures, work instructions and control frameworks are implemented and followed.
Maintainaccuraterecords and operational dataincluding License & Permit(L&P)in Shellapproved systemssuch asi6,MaintainX, Fieldglass,WorkdayLearningand others
Support Site Managerforinternal audits, external inspectionsand regulatory assurance activities.
Ensuretimelycloseoutof audit findings, incidents, and corrective actions.
Monitor andmaintainoperator competence, fitness‑to‑drive (Airport Driving Pass & Airport Pass), licensing, and vehicle compliance.
People Leadership, Competency& Capability Management
Support, manage, and develop KCH, MYY, LBU, BKI, TWUoperations team, including operators and contractors
Implementthemost effective duty roasterandmonitorthe workloadtoavoid fatigue
Determinemanpowerrequirements and succession planning in collaboration withCountryOperationsManager
Ensure all staff meet competency, licensing,Fitness to Work (FTW)and training requirementsasrequired by Shell and local authorities
Foster a disciplined,inclusiveand high‑performance team culture aligned with Shell values.
Ability to drive a culture of Operational Discipline, care forpeopleand continuous improvement
Build trust andmaintainexcellent working relationships with internal and external stakeholders (e.g.internal partners, third party operators, suppliers, local authorities, government agencies, etc.).
Asset Integrity,Maintenance& ProjectManagement
Responsiblefor the integrity, availability and reliability of all aviationfuelingassets at KCH, MYY, LBU, BKI, TWU
Ensure preventive and corrective maintenance is executedin accordance withmanufacturer guidelines, ShellAviationMaintenanceManual (SAMM)and regulatory requirements.
Manage maintenance activities conducted by qualified personnel orShellapproved contractors.
Maintainhigh standardsof housekeeping, equipmentconditionand site cleanliness.
Supervise execution of the maintenance plan for the site. Conduct surveillance inspections. Ensure corrective actions are implemented. Ensure maintenance of HSSE critical equipment. Ensure quality andtimelyexecution of the Reliability and Integrity Program for the site.
Ensure integrity and functionality of safety‑critical systems such as interlocks, nozzle selectivity, and underwing fueling protections.
Develop andestablishsite-specific local operating procedures for site safety critical tasks.
Work closely with theHSSE &EngineeringLeadand Business Opportunity Manager (BOM) on transformation programswith fullsupportofCAPEX implementation, including participationin preparationof3 mainpillarsof project management which are scope, cost and schedule,asPermit Issuerand contributor to JHA/JMS reviews.
Stock Control & Product Quality
Responsiblefor fuel quantity, qualityand product integrity at sitebymaintainingproduct quality documents
Ensureaccuratedaily,monthlyand annual stock reconciliations.
Investigate and report stock gains or losses with corrective actions.
Ensure calibration of tanks,metersand gauging systemsbymaintainingvalid calibration certificates.
Ensure hazardous andnon‑hazardous waste is managed,storedand disposed of in compliance with legal and Shell requirements.
EMDimensions:
Location: 5 sites(KCH, MYY, LBU, BKI,TWU)
Operation hours:18-22hours7daysper week
Number of refueling:50-80aircraftper day
Number of direct reporting (non-FTE)50
Number ofvehicles20
Number ofcontractors vendors8-10
Whatyou bring
Minimum5years’ experience in Operation, Asset Management, Maintenance and Process Safety.
MinimumDiploma in Engineering, Science or Business(previouswork experience will be taken into consideration for any candidates who might not meet the educational standard).
Experience with aviation fueling systems or fuel farm operations is highly preferred but not compulsory.
Skilled in operations and has a sound understanding of the keyleversfor safe,compliantand efficient operations
Proven leadership capability isa must
Ability to influence without direct authority
Self-starter, well organized,independentand proactive
Possesses strong interpersonal,oraland written communication skills
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet.You’llhave the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another.You’llbe able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with uniqueexpertise
Achieve your balance in avalues-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annualperformance relatedsalary increase – our pay and benefits packagesare considered to beamong the best in the world.
Take advantage of paid parental leave,including fornon-birthingparents.
Join anorganisationworking to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation,and life experiences to apply.
Grow as you progress through diverse career opportunities in national and
internationalteams.
Gain access to a wide range of training and developmentprogrammes
We'dlike you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about howwe'reworking towards that goal,click here
Shell inMalaysia
Shell has been a partner infuelingMalaysia’s progress for over 130 years. Our journey with the nation is intertwined – in as much as Shell has played a role in growing the country’s energy sector, Malaysia has also played a significant role in the company’s progress.
Our business has diversified from a modest kerosene venture to a group of companies engaged in every aspect of the modern oil and gas business.
Today, Shellmaintainsa strong multi-faceted presence in the country through our longer-term investments, innovation-sharing, and impacttolocal communities.
We helped pioneer Malaysia’s oil and gas industry andfueledits growth. We discovered Malaysia’s first oil onshore, then took the industry offshore, and most recently into thetechnically-challengingdepths of Deepwater.
Shell’s strong retail network fuels the journeys of millions of Malaysian motorists every day. In fact, Shell is even able to offer one of the most differentiated fuel and lubricant products, some of which were pioneered right here in the country.
Wefueledthe ambitions of Malaysians: whether the generations of retail business partners; thousands of Shell scholars over the years; young entrepreneurs from ourLiveWireprogramme; or Shell staff and alumni who are Malaysian luminaries today.
Shell continues to be one of the top employers in Malaysia with thousands employed in our upstream,midstreamand downstream businesses, as well as in our service and support functions.
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Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Shell is a global group of energy and petrochemical companies, employing 96,000 people across 70+ countries. We serve around 1 million commercial and industrial customers, and around 33 million customers daily at our Shell-branded retail service stations.
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