Job Description

General information

Job Title
Airport Customer Service Agent - GTF
Date
Tuesday, March 31, 2026
Entity
Unifi Aviation, LLC
State
Montana
City
Great Falls
Base Pay Rate:
$ 16.00
Full/Part Time
Part Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
P.M. shift
Part Time Days
Days of the weekShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayP.M. shift04:00pm

Requirements and Description

Looking for someone for the evening turn flight. 2.5 hours a day, more hours could become available in the future for the right candidate.

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Shift is for 1615-1845. Approx 11 hours a week with more hours available in the future. Please note, all CS agents will be cross trained to also work on the ramp.

Responsibilities

• Assists passengers with their baggage drop off and check in.
• Assists passengers to resolve issues with their delayed, lost, or damaged items.
• Performs gate functions, boarding passengers into the aircraft.
• Prepares the aircraft for flight with turn cleaning.
• Drives jet bridge up to aircraft.
• Handles customer interaction with class in an efficient, effective, and professional manner.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver’s License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement! Flight benefits: standby status... Travel the world

" Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."