Job Description

General information

Job Title
Airport Baggage Duty Manager - YYZ
Date
Friday, May 8, 2026
Entity
Unifi Aviation Canada, Inc.
Posting City
Toronto
Posting State
Ontario
Exempt or Non-Exempt Position
Exempt
Shift
A.M. shift, P.M. shift

Requirements and Description

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow byleaning onour experience andexpertisein airline ground services.  Our vision is to be the most respected company by providingexceptionalexperience gettingaircraftand passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.Join our team and see where the flight benefits can take you.

The Baggage Duty Manageris responsible forensuring the daily airport operation runs in a safe, efficient, and cost-effective managerThe Duty Manager will oversee and coordinate team activities to create a safe, reliable, efficient, and effective operation.

Benefits:  

• Flight PrivilegesOffered after 30 days for employees and eligible family members!
• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees.
• Paid time off – 2 weeks paid off, statutory holidays.
• RRSP with 3% company match contribution.
• $300 available for HSA/PSA.
• Exclusive Discounts and Additional Wellness program.
• Eligible to receive annual performance bonuses as additional compensation

Job Duties:  

• Models Unifi's Safety goals, mission, vision, and values.
• Promotes adherence through various methods of communication
• Lead a team who are responsible for:
• Handling our airline partner’s baggage with care.
• Ensuring baggage is on the same aircraft as the guest.
• Scanning each piece of baggage into a correct cart.
• Delivery of baggage form the makeup units to the aircraft.
• Document agent conversations and performance.
• Investigate and report missed baggage.
• Collaborate with our airline partners on anything baggage related.
• Conduct quality inspections.
• Responsible for ensuring direction is provided with challenges impacting baggage, baggage scanning, NCB, AVI, USCBP recalls, CBSA recalls, Missed Baggage Ratio.
• Participate in staff briefings with the bagroom teams at the start of every shift, outlining any challenges and opportunities.
• Lead safety briefings and conduct risk assessments.

Qualifications:  

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per local authorities.
• Supervisory experience is required

Preferred Qualifications:

• Three years of relevant work experience in the aviation or ground handling services industry.

Physical requirements  

• Must be able to frequentlypush, pull, stoop, squat, kneel, bend, lift up to 70lbs and moveup to 70lbs; and constantlywalk, stand, handle, grasp and reach out May have to reach above shoulder occasionally.

Working conditions:  

• You will need to have flexibility in your schedule, including nights, weekends, and holidays We operate365 24/7 operations.
• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
• Must be willing and able to travel as operationally needed.

"Unifi is committed to equal opportunity employment regardless of race, colour, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Unifi Aviation Canada, Inc As an equal-opportunity employer, we welcome and encourage applications from all qualified individuals. We are committed to creating a diverse, inclusive, and accessible work environment.

“EOE, including disability/vets”