About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Introduction:
This 6-month traineeship offers hands-on exposure to business development, operations, and supply chain management, where you will support the team by monitoring key performance metrics, preparing data reports, and coordinating cross-functional projects. You will also collaborate with Transportation Supply Chain and Product teams to develop business requirements and support the sales cycle through accurate quotation preparation.
In this Role, you’ll get to:
- Compile regular performance reports on performance and operational metrics according to business requirements.
- Prepare key indicator data reports, monitor for any abnormal situations and coordinate with relevant personnel to handle them promptly.
- Gather requirements from the Air Supply Chain team and collaborate with the Product team to draft and manage BRDs for technical and operational projects.
- Track progress and ensure timely delivery of product enhancements aligned with business needs.
- Assist in providing quotations in support of client evaluation during sales cycle
- Support CSM team on air-related client investigation and implementation.
What you'll Need to Succeed:
- Graduated with a Bachelor Degree
- No prior full-time working experience is required
- Strong organizational and documentation ability
- Detail oriented with high accuracy in tracking and reporting
- Good analytical skills, proficiency in Excel
- Strong verbal and written communication
- Ability to work cross functionally
- Self-driven, proactive, structured
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
