Job Description

• Ensure that accurate pricing is provided to sales staff and the customer
• Develop costing and pricing models based on market conditions and trends, by using both historical and market data.
• Support sales staff by negotiating with customers to secure additional opportunities. Ensure customer satisfaction through continuous measurement of turnaround times on rate requests.
• Manage low margin lanes and customers and develop a strategic plan to increase the profitability of these opportunities
• Works independently using analytical skills to determine the correct process to build accurate pricing and increase the profitability for each customer
• Communicate customer agreement status to customers, sales and operation.
• Manage annual price increase process
• Perform partnering with procurement, product managers and sales department to ensure integrated profit maximizing approach Understands the complexities of different pricing structures and continuously look for opportunities to improve processes
• Provide costing, pricing, margin analysis for Sales and Product Managers

Provide feedback to local management and sales managers regarding competitor activity

• University Degree in International Management, Transport and Logistics or related.
• Minimum experience of 6 years in freight forwarding.
• Ability to balance operational priorities with business imperatives.
• Knowledge and courses in relation to ADR, IATA, IMDG.
• Outgoing personality and the ability to communicate effectively in a diverse multicultural environment.
• Ability to communicate well in written and spoken English.
• Ability to work under pressure.
• Ability to listen carefully to the customer and understand the customer's requirements.
• Ability to respond to the customer with a winning service offer.
• Effective change agent with the ability to adjust the change approach based on circumstances.
• Team player and ability to communicate effectively in a diverse multicultural environment.
• Results Orientation and persistence in meeting the challenges and objectives of the day to day.

Ability to multitask in an intense, fast-paced, high-energy environment.