Job Description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Controllers function as the central clearing house for all data and information for the local operation and the customer. In this role, the controller must maintain consistent and professional communication with warehouse operations, ramp operations, 3rd party trucking providers and the customer through phone calls and updates in the customers proprietary computer system.

The successful controller will be a subject matter expert in the customers standard work manual and use this as a guide to drive required communications. Examples of communications would include notice of flight/linehaul delays, operational escalationsand consumable inventories.

Curious to learn more about us and what we do, click on the link here.:

https://youtu.be/FDaEEeheLpg

Responsibilities

• Ability to stand and walk for long periods of time.
• Ability to learn PC applications and apply knowledge.
• Write legibly in order to complete forms and paperwork as required.
• Ability to work in seasonal and adverse weather conditions for extended periods of time.
• Ability to work in stressful working conditions and under pressure.
• Ability to sit for prolonged period.
• Must be able to concentrate on detail.
• Ability to speak and be understood.
• Ability to lift up to 35 pounds.
• Reports to work on a regular and timely basis

Minimum Requirements

• HS Diploma, GED or Equivalent.
• Above average interpersonal and communication skills.
• Must be able to work under pressure.
• Must be able to work alone, and use independent judgement.
• Capable of handling multiple tasks simultaneously.

Preferred Skills

• Ability to read, write, fluently speak and understand the English language.
• Must be able to concentrate on detail.
• Ability to learn PC applications and apply knowledge.
• Write legibly in order to complete forms and paperwork as required.
• Familiarity with personal computer software helpful.
• Reports to work on a regular and timely basis.

Physical Requirements/Working Conditions

• Ability to lift up to 50 lbs.
• Ability to sit for prolonged period.
• Ability to stand and walk for long periods of time.
• Ability to work in stressful working conditions and under pressure.
• Ability to work in seasonal and adverse weather conditions for extended periods of time.
• Ability to work rotating shift including weekends (i.e., Friday, Saturday & Sunday), holidays and days off.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.