Job Description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 300+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Assist Supervisor and Manager with all aspects of the Warehouse operation while ensuring the proper and timely movement of freight and providing an exceptional customer service.

• Responsible for stock control for the teams within the department
• Receive drivers, register where necessary and lead the loading/unloading process
• Responsible for the correct and timely OSD reports in the Expeditors’ system
• Managing and coaching the warehouse agents and warehouse agent senior
• Responsible for the safe handling of the various internal modes of transport for the warehouse staff
• Leading the daily team huddles (briefing and debriefing) within your warehouse teams
• Monthly 1 on 1s with the warehouse leads and Warehouse Agent & Agents Senior
• Assist the Warehouse Supervisor, Manager with setting up development plans for the warehouse agents and warehouse agent seniors and assist with the development plans for warehouse agent senior
• Mid and end of year reviews with the Warehouse Agents & Warehouse Agent Senior
• Attend and participate in warehouse leads meetings
• Attend and participate in internal meetings (gateways, customer service departments)
• Maintain contact with internal departments via telephone and email
• Train the warehouse team; daily tasks and if necessary implement new global processes
• Responsible for the training of new hires based on the expeditors training scheme
• Adhere to security and compliance rules which have been set up by Expeditors
• Provide daily Warehouse Inventory checks
• Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records
• Perform accurate and timely data entry for receiving freight allocation, shipping and inventory management
• Maintain damage records and backorder logs
• Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
• Maintain strong relationships with vendors (trucking companies, and others)
• Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements

Support the Supervisor in the following areas:

• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
• Be continuously open and positive to implementing new system changes and enhancements with the team
• Other tasks/duties as deemed appropriate by your management team.

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
• Write with pencil/pen/marker
• Functions performed primarily while seated at desk and driving a forklift truck

Qualifications

• 2 years of industry specific knowledge
• High School Degree or equivalent required
• Passed background check
• Must be 18 years of age or older
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Must be legally authorized to work in the United States
• Must have the ability to work overtime in support of department needs
• Fluent in English (Spanish proficiency preferred)
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be pro-active in thought and action
• Strong organization skills
• Analytical with strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills.
• Comfortable with numbers and basic mathematical skills
• Has a demonstrated strong work ethic, and reliability
• Comfortable working in a professional business environment
• Must be able to commute to the building assigned to role.

Specific role requirements:

• Must qualify and pass TSA background check and STA certification
• Hazardous Materials Certification
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Proven leadership attitude and background

Additional Information

Expeditors offers excellent benefits:

• Training and Personnel Development Program
• Growth opportunities within the company