Job Description

Air-Conditioning and Refrigeration Skills Development Coach

Application Deadline: 30 September 2026

Department: Apprenticeships

Employment Type: Permanent

Location: Liverpool

Reporting To: Head of Aprenticeships

We are opening up our Talent pool for Air-Conditioning, Refrigeration and Heat Pumps Specialists – a dedicated initiative led by our Apprenticeships Development to guide and empower the next generation of HVAC (Heating, Ventilation, Air Conditioning) and Refrigeration professionals. As the industry continues to evolve with advances in technology, energy efficiency, and sustainability, there is a growing demand for Skills Coaches who can meet these challenges with expertise and innovation.

The RoleTo support training, learning and assessment on a range of high quality, Refrigeration, Air Conditioning & Heat Pumps apprenticeship standards, commercial training and the associated administrative responsibilities

Key Responsibilities

1. To develop, maintain and account manage relationships with local employers.
2. To deliver high quality apprenticeships by carrying out workplace assessment and delivering underpinning knowledge and training within the refrigeration workshop.
3. To provide ongoing training and assessment so learners are fully prepared for their End Point Assessment.
4. To screen potential new employers to ensure they have a clear understanding of the obligations in respect of apprentices and at the same time complete appropriate paperwork.
5. To ensure that all employers are able to offer sufficient opportunities for apprentices to develop their skills and demonstrate their competency in all areas.
6. To take an active part in the recruitment of new apprentices through contact with local employers – managing key accounts, schools and through events. You will be responsible for securing a caseload sufficient to hit your targets.
7. To complete all required information under the projects to include Initial Assessment and Individual Learning Plan for each apprentice and to regularly review progress against this with the apprentice and their employer to ensure that they remain on track to achieve their qualification timely and to provide swift intervention where students are at risk of falling behind.
8. To ensure that you achieve all targets within the agreed timescale.
9. Ensure timely, accurate and comprehensive progression, performance and target information is maintained using the College’s e-portfolio (Smart Assessor) system for apprenticeship delivery.
10. To lead plumbing and gas course review, lead internal verification and manage external verification procedures within the area alongside Head of Quality.
11. To undertake all other duties that are appropriate to the role and may be required from time to time.
12. Maintain accurate records of all activity and contacts in line with GDPR and the college Data Protection Policy.
13. To take proactive responsibility for Health & Safety to ensure that a safe working environment and safe working practices are maintained at all times
14. To support cross college activities as required in particular the key enrolment and invigilation periods.

Generic duties:

1. Help to ensure through good working practices that the objectives, values and aims of IT Services and equipment and
2. To contribute fully to the mission and values statement of the College Group ensuring its effective implementation in all aspects of college life.
3. To take proactive responsibility for Health & Safety to ensure that a safe working environment and safe working practices are always maintained.
4. To comply with the General Data Protection Regulations (GDPR).
5. To support cross college activities as required, such as organizing events or assisting with enrolment.
6. To understand roles and responsibilities around safeguarding all learners and contribute to maintaining a safe learning environment.

Skills, Knowledge and Expertise

Essential criteria:

1. Level 3 Refrigeration, Air Conditioning & Heat Pumps qualification.
2. Is an effective communicator, able to deal successfully with all levels of management, apprentices, tutors and employers.
3. Is willing to work flexibly, including evenings when required.
4. Is conversant with current assessment procedures and able to assess up to Level 3.
5. Holds a current driving license and has access to their own vehicle.
6. Understanding of their responsibilities relating to the safeguarding of young people and vulnerable adults.
7. Understanding of equal opportunities and a positive attitude towards them.
8. Be aware of, and maintain compliance with, all school and college requirements relating to Health and Safety.

Desirable criteria:

1. Relevant assessor qualifications internal verifier (e.g. A1/V or TAQA) with a relevant teaching qualification.
2. English & Maths GCSE or equivalent or equivalent

Please note as this is a Talent pool you may not have an immediate response on your application status, we may contact you as and when positions are become available.

Benefits

Why Join The City of Liverpool College?

As a valued member of our College community, you’ll enjoy a comprehensive range of benefits, dedicated wellbeing support, and meaningful opportunities for professional growth and development. Here are some of the benefits available to you:

Generous holiday allowance 60 days annual holiday allowance, plus 1 annual wellbeing day

Pension Scheme You'll be part of the Teachers' Pension Scheme, with generous employer contributions of up to 24%—one of the best pension packages in the sector.
Employee Benefits Platform
As part of your role, you’ll have access to the COLC Employee Benefits Platform, a one-stop hub for a wide range of perks designed to support your wellbeing, work-life balance, and everyday savings. You’ll be able to access discounts at major supermarkets, fashion and lifestyle retailers, tech stores, travel providers, and more. You’ll also benefit from the Cycle to Work Scheme, cinema and leisure discounts and tech and home appliance discounts, with the option of spreading the cost through salary sacrifice. The platform is part of our commitment to supporting you in every aspect of your working life – and beyond.

Health and Wellbeing As part of our commitment to supporting your health and wellbeing, all employees have access to the Health Assured Employee Assistance Programme (EAP) – a completely confidential support service available 24/7, 365 days a year. Whether you’re facing personal challenges, looking for advice, or simply need someone to talk to, Health Assured is here to help. Through Health Assured, you can access a 24/7 confidential helpline, face to face, online or telephone counselling, as well as structured support for a wide range of issues including stress, anxiety, relationships, bereavement, legal and financial concerns.
You'll also have access to the online wellbeing portal, asecure, user-friendly platform offering a wide range of self-help resources, health assessments, articles, and guidance covering emotional, physical, and financial wellbeing, and to the Wisdom App, which offers mood trackers and wellbeing tools, meditation guides, fitness videos, and self-help modules
as well as daily wellbeing tips.

You’ll also be entitled to a free eye test through our voucher scheme with Specsavers, which covers a full eye exam (worth up to £25) and even includes £45 towards a pair of glasses. We also offer free flu vaccinations to help keep you feeling your best all year round.

Travel We offer interest-free loans to help you buy annual travel passes from Merseytravel and Merseyrail. That means you can enjoy the savings of up to two months' free travel—without having to cover the full cost upfront. It’s all about making your commute more affordable and less stressful.
Flexible Working We offer flexible working options depending on business need to support our employee's work-life balance.
Professional Development We’re passionate about helping you thrive, offering a mix of formal and informal professional development opportunities—designed to sharpen your skills, expand your knowledge, and accelerate your career.
College BenefitsOur excellent sports and fitness facilities can be used free of charge by staff. You can also access a range of discounted hair and beauty treatments at our Academy and Graduate Hair & Beauty Salons, and a staff discount at our Academy Restaurant.