Razer Inc.

AIOps Intern

Razer Inc.  •  Shah Alam, MY (Onsite)  •  4 hours ago
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Job Description

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

We are looking for Data & Automation Engineering Interns to support a growing set of internal agentic payment, data reporting, reconciliation, and operational intelligence workloads.

The team currently supports multiple initiatives with a small engineering group, including AI-assisted operations, ad-hoc data reporting, merchant health monitoring, fraud early detection, reconciliation automation, lakehouse migration, revenue analytics, and internal/merchant-facing chatbot systems.

This internship is focused on practical engineering support: helping the team orchestrate ad-hoc data reporting, troubleshoot production bugs, improve internal tools, validate data outputs, and assist with automation workflows. The role is suitable for interns who want exposure to real payment systems, data pipelines, reporting workflows, and applied AI/agentic systems.

  • outputs.
  • Assist with simple backend changes, SQL queries, API integration fixes, and reporting workflow improvements.
  • Support data extraction, transformation, and reconciliation tasks.
  • Help document recurring issues, operational steps, and known reporting logic.
  • Assist in testing internal tools, chatbot workflows, RAG knowledgebase responses, and automation scripts.
  • Work with engineers to improve reliability, observability, and maintainability of internal reporting workflows.
  • Help reduce repetitive manual work by contributing scripts, small tools, or workflow automation.

Required Skills

  • Basic programming knowledge in at least one language such as PHP and Python
  • Basic SQL knowledge, including joins, filtering, aggregation, and data validation.
  • Comfortable reading logs, debugging errors, and tracing issues across systems.
  • Able to work with structured data such as CSV, JSON, database tables, and API responses.
  • Willing to learn payment domain concepts, reconciliation flows, reporting logic, and operational workflows.
  • Good attention to detail, especially when handling financial or reporting data.
  • Able to document findings clearly and escalate issues with enough technical context.

Preferred Skills

  • Experience with Laravel, PHP, Node.js, Python, or shell scripting.
  • Familiarity with dashboards, reporting tools, ETL/ELT, or data pipelines.
  • Exposure to Docker, Git, GitLab, CI/CD, or Linux command line.
  • Basic understanding of APIs, webhooks, authentication, or background jobs.
  • Interest in AI agents, chatbots, RAG systems, vector search, or workflow automation.
  • Experience with data tools such as MySQL, PostgreSQL, ClickHouse, DuckDB, Kafka, S3, or similar technologies is a bonus.

What Interns Will Learn

  • How real payment reporting and reconciliation workflows operate.
  • How internal engineering teams support ad-hoc business reporting.
  • How production bugs are investigated and fixed in real systems.
  • How data pipelines, lakehouse migration, dashboards, and automation tools support business operations.
  • How AI-assisted tools and RAG systems can be applied in payment operations.
  • How to work safely with financial data, reporting accuracy, and operational constraints.

Suitable Candidates

This role is suitable for Computer Science, Software Engineering, Data Engineering, Information Systems, or related students who are interested in backend engineering, data reporting, automation, AI-assisted operations, or payment systems.

The ideal candidate is careful, curious, and comfortable working on practical engineering tasks rather than only building demos. Accuracy matters because the systems involve payment, reporting, reconciliation, and business decision support.

Internship Outcome

By the end of the internship, interns are expected to have contributed to real reporting, automation, reconciliation, or bugfix tasks, with measurable improvements such as reduced manual reporting effort, faster issue investigation, cleaner documentation, improved data validation, or small production-ready tool enhancements.

Pre-Requisites :

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

Razer Inc.

About Razer Inc.

Razer™ is the world’s leading lifestyle brand for gamers.

The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.

With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.

Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).

In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.

Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China.

Industry
Hardware & Semiconductors
Company Size
1,001-5,000 employees
Headquarters
Irvine, CA
Year Founded
2005
Website
razer.com
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