Job Description
The AI4IT Development Squad Lead leads an agile development team focused on designing and delivering AI-driven solutions that enhance IT operations, improve service quality, and increase productivity across the IT organization.
This role combines hands-on technical expertise, agile leadership, and innovation to develop AI capabilities that automate IT processes, optimize operations, and support intelligent decision-making across the IT landscape.
The AI4IT Squad Lead plays a key role in accelerating the adoption of AI within IT by transforming traditional IT processes into AI-enabled, automated, and predictive services.
This position requires 40–50% travel to deliver solutions, facilitate workshops, and drive AI initiatives.
A job that matters: your tasks
Lead AI Development for IT Use Cases
- Design and deliver AI-driven solutions that improve IT operations and services
- Develop AI capabilities such as intelligent automation, predictive analytics, and AI assistants for IT teams
- Ensure AI solutions are scalable, secure, and production-ready.
Manage the Agile Development Squad
- Lead and coordinate an agile AI development squad
- Plan and prioritize the squad backlog together with product owners and IT stakeholders
- Ensure timely delivery of AI solutions through sprint-based development.
Drive IT Automation and Productivity
- Identify opportunities to automate manual IT processes using AI
- Implement AI solutions to reduce incident resolution times and improve service efficiency
- Contribute to the transformation of IT operations towards intelligent automation.
Provide Technical Leadership in Microsoft Foundry and if possible also within ServiceNow
- Define development standards, architecture guidelines together with Enterprise Architecture, and engineering practices for AI solutions
- Review code and mentor developers and AI engineers
- Ensure alignment with enterprise architecture and security requirements.
Collaborate with IT and Business Stakeholders
- Work closely with IT service owners, platform teams, and architects
- Translate operational challenges into AI-driven solutions
- Communicate progress, outcomes, and value of AI initiatives.
Promote Innovation and Experimentation
- Evaluate emerging AI technologies and identify relevant use cases
- Prototype new solutions and validate their business value
- Encourage an entrepreneurial and solution-driven mindset within the team.
Measure Value and Impact
- Track the impact of AI solutions on IT productivity and efficiency.
- Monitor KPIs such as automation rate, ticket reduction, and incident resolution improvements.
- Continuously optimize AI solutions based on operational results
An experience that matters: your skills
- University degree in Computer Science/ Information Technology
- Minimum 8 years of experience leading software development teams, including 4–6 years in AI solution development using Microsoft Foundry
- Strong entrepreneurial mindset with the ability to challenge the status quo and drive AI-led transformation within the IT organization
- Proven stakeholder management and communication skills, with experience engaging senior leadership
- Experience facilitating AI workshops and a consulting mindset to support idea generation and initiative development
- Relevant certifications in AI / Machine Learning
- Certifications or proven experience in Generative AI and Large Language Models (LLMs)
- Excellent communication and interpersonal skills
- Demonstrated ability to develop innovative solutions to complex technical challenges
- Fluency in English
- Willingness and ability to travel 40–50%
A workplace that matters: our offering
- Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust
- Home office allowance
- 25 days paid annual leave
- Additional health insurance
- 102.26 EUR Food vouchers
- Public transportation card
- Multisport / Coolfit card
- Opportunity for flexibility with a hybrid working model
- Employee Assistance Program (Mental Health, Legal & Financial Counselling)
- Language training opportunity
- Brand new modern office premises in a class A Business building
- Employee referral program
- Fresh fruits in the office
- Training and mentorship programs
- Access to over 15,000 LinkedIn Learning courses to assist in your development
