The Group AI team owns Sky’s enterprise-wide AI ambition,strategyand roadmap to deliver meaningful business value and embed AI into the fabric of how Skyoperates Within this, the Workflow Transformation teamis responsible foraccelerating Sky’s Agentic transformation, embedding forward deployed teams within business functions to reimagine AI-enabled work, design AI solutions and collaboratively deliver deployments alongside technology and the other Group AI teams.
AsAI Workflow Analyst, you willembedwithin business functions as part of forward deployed teams, partnering with business stakeholders to baseline existing processes,identifyhigh-value opportunities for AI transformation and design AI-enabled workflows. You will combine analytical rigour with creative problem-solving to reimagine the future of how work gets done, developing business cases and translating opportunities into prioritised delivery roadmaps alongside AI Product Managers.
This isa great opportunityto be at the forefront ofreimagining how work gets done at Sky, helping move the organisation from today's processes to AI-enabled workflows that unlock new levels of efficiency,effectivenessand employee experience.
Whatyou’lldo
Map and analyse complex business processes,understanding current state workflows andidentifyingpain points,inefficienciesand opportunities for improvement.
Identifyand prioritise high-value AI use cases, building business cases that assess impact,feasibilityand value.
Facilitate stakeholder workshops to reimagine and design AI-enabled ways of working.
Design future-state processes and service blueprints thattranslatevision into actionable requirements andseamlessly integrate humanjudgementand AI capabilities.
Translate strategy into action through clear process documentation, workflowrequirementsand implementation plans.
Build data-driven business cases that quantify and track value,costsand implementation feasibility
Drive adoption of deployed solutions through targeted engagement and change management activities
Continuously scan the market and bring AI best practices and new tools to adapt and improvemethodology
Whatyou’llbring
You’llbe anAI advocate with arelentlesslycurious, experimental mindset, constantly exploring emerging AI tools and technologies.
Experience in business analysis, processimprovementormanagementconsulting, with theprovenability to map complex processes and design effective solutionimprovements
Strong analytical and problem-solving skills, comfortable tacklingambiguityand using data to drive decisions.
Proven ability to translate complex business challenges into clearstructuredframeworks,insightsand actionable recommendations.
Skilled in qualitative research and quantitative analysis,usingvisualisationtools such as Excel and Tableau to generate insights.
Excellent communication and facilitation skills,with the abilitytopresent,toinfluence and engage senior stakeholders.
Commercially minded, balancing ambition with pragmatism and prioritising work based on business value.
Thrives inafast-paced, evolving environments, adaptingquicklyand working effectively through change and ambiguity.
Benefits andperks
There'sone thing peoplecan'tstop talking about when it comes tolifeatSky: theperksHere’sa taster:
Free SkyTVor NOWpackage,including Sky Sports and Sky Cinema
Pension package with up to 9% employer contribution
Private healthcare with mental health support
Aviva Digital GP and dental insurance
Discounts on Sky products, includingSky Mobile,Sky Broadband, Sky Glass and Sky Protect
Sharesave and Tech schemes
A range of Sky VIP rewards and experiences
Howyou’llwork
We'veadopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3daysin the office per week.
Your office base
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who we are
We’reSky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us meansyou’llbe bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers,colleaguesandsociety
We’rean equal opportunity employer and value diversity at our company.We'rea Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you whereappropriate Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful,we’llask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role youare required tohave theappropriate rightto work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search #LifeAtSkyon social media.
Sky connects and entertains millions of people across Europe. At the heart of everything we do, is a belief that people deserve better. For decades, we’ve shaken up every category we entered to give people what they love, to make life a little easier and to provide great value. That’s how we bring millions of customers the joy of a better experience in TV, broadband and mobile.
In TV, we offer the best sports coverage, unmissable TV and the smartest ways to stream and aggregate the TV you love. In broadband, we power homes and businesses, with a fast, reliable connection. In mobile, we bring people closer, with plans at unbeatable value. And now, you can even keep your home connected and protected, through our smart insurance. We design our products to fit seamlessly into your life, with service whenever and however you need it.
That’s how we do better for customers. And we believe in better for society too. We power the cultural economy in the UK and beyond, making award-winning news, original sport, and entertainment. We contribute billions to UK GDP, creating and sustaining thousands of jobs and sharing both our journalism and our coverage of the arts, free of charge. We are cutting emissions and making recyclable, energy-efficient products, and we give back, through free internet access and digital skills for under-served communities and young people.
Sky is owned by Comcast Corporation, a global media and technology company.
