Job Description

This role owns the technology side end to end, accountable for delivering the goals: the firm's AI platforms and the licensing behind them, governance that protects client commitments without slowing the work, the technical enablement of all five practices (Assurance, Tax, Advisory, Core Business Services, and the firm's global capability center in India), the delivery of the firm-wide results dashboards release after release, and the process that strengthens and rolls out the best of what colleagues build. It connects the firm's strategy to its operating model and its technology, and makes the data organization, the IT organization, the digital practice's build teams, and each practice's tool choices operate as a single system.

The role is built as the counterpart of the AI Transformation Operations and Change Management Leader, the senior role on the people side, who owns the champions network, the training curriculum, the change management that makes new ways of working stick, and the business metrics definitions and financial analysis of the program. Technology and people are the two halves of one model; this role delivers the technology half, including the project management of the dashboard family. It does not sell directly to clients: offerings built on the Firm's transformation go to market through the established practices. Scope grows as the transformation extends across BDO's member firms abroad.

This role reports directly to the AI Enablement Leader and Global BDO Digital Leader. Works day to day with the organization of the firm's Chief Data & AI Officer, which owns technical execution, and in close coordination with the Chief Information Officer's organization on access, security, and data, and in lockstep with the AI Transformation Operations and Change Management Leader.

Job Duties:

• Owns technical enablement end to end, including the technical track of the AI Champions Network. The firm's technical enablement team owns execution; this role answers for the results
• Runs the firm's AI platforms as one set, on one principle: the firm buys once and buys well, so a strong idea in one practice scales to the rest instead of fragmenting into one-off purchases, with clear guidance on which tool for which job
• Defines the technology side of the firm's human-agent operating model: the platforms, guardrails, and connection patterns for managing digital labor alongside human talent, with the counterpart role owning the people and organizational side
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• Runs the project management of the dashboard family: the release plan with BDO Digital, and the data feeds from every AI platform recorded the same way
• Develops and operates an agent scaling assessment that moves agents with proven traction through governance review, strengthening, and firm-wide rollout, recognizes agent creators for successful adoption, retires agents when cost exceeds return, and maintains a firm library of connectors that integrate agents with internal systems; supports ongoing innovation growth through internal builder enablement and scaled deployment
• Owns the revenue bridge and the vendor relationships on the technology side: the practice relationships that convert transformation assets into sellable offerings (first examples: the dashboards offered to clients in transformation engagements, and internally built agents that graduate into client offerings), and the firm's strategic AI vendor relationships (Microsoft, Anthropic, OpenAI, and the specialty vendors the practices adopt), including joint go-to-market
• Other duties as required

Supervisory Responsibilities:
• N/A

Qualifications, Knowledge, Skills, and Abilities:

Education:
• Bachelor's degree, required
• Master's degree in Business Administration, Information Systems, preferred

Experience:
• Twelve (12) or more years leading technology-enabled transformation, platform organizations, or product delivery at scale, including senior leadership (director or senior director in a global technology company, principal, partner, managing director, or equivalent) in a complex, matrixed organization, required
• Experienced in taking latforms and programs from design to measured adoption at scale, adoption numbers and financial results presented, and a record of leading through influence: aligning organizations that do not report to you into one operating system, required
• Experience in enterprise vendor management at the level of commercial negotiation: licensing structures, usage-based pricing, and joint go-to-market, required
• Experienced leading a working team of personal AI agents the candidate built without code, on tools such as Microsoft 365 Copilot and the agent platforms from Anthropic, OpenAI, and Google, and manages today, presented live in the interviews: what each agent does, how it was brought on board, and how its performance is managed over time, required
• Hands-on experience creating interactive documents and lightweight apps, both with AI co-working tools (a person and an AI drafting and refining work together on a shared canvas) and with command-line AI assistants (tools that carry out multi-step work from typed, plain-language instructions), required
• Fluency in managing a hybrid workforce of people and AI agents, from lived experience: how delegation, quality review, feedback, and accountability change when part of the team is digital, where hybrid teams break down, and how to catch it early, required
• Experience in a partnership-led or regulated environment; converting internal capability into market-facing offerings; delivering multi-release platforms or dashboards on time with distributed build teams; and building agents by connecting directly to AI models through their programming interfaces (APIs), all preferred

License/Certifications:
• N/A

Software:
• Hands-on, daily use of enterprise AI platforms, copilots, and agent-building tools, required
• AI co-working tools and command-line AI assistants, required
• Working familiarity with enterprise reporting and data visualization platforms, such as Power BI, Fabric, Tableau, Looker, Qlik, or Sigma, enough to review a build, question a number, and hold a delivery conversation with the build team, preferred

Other Knowledge, Skills, and Abilities:
• Leads through influence, aligning organizations that do not report to this role into one operating system
• Equally credible negotiating with a vendor's executives, walking a practice leader through a revenue opportunity, and helping a first-year colleague fix an agent
• Ability to connect strategy to plans, measurable outcomes, and the dashboards that track them
• Ability to translate technology, security, and risk into guidance practice leaders act on
• Disciplined operator: ability to run the scaling process, the governance queue, and the release cadence week after week
• Broad working knowledge of the agent-building market: compare options credibly, guide the firm's choices, hold their own in any vendor or builder conversation
• Range across audiences, from vendor boardrooms to the front line: the same material must land with an AI vendor's executives, a practice leader, and a first-year colleague who cannot get an agent to work

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $250,000 - $350,000
Maryland Range: $250,000 - $350,000
NYC/Long Island/Westchester Range: $250,000 - $350,000

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets
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