Job Description

ATCOM S.A., Greece’s leading digital business agency, is at the forefront of digital innovation and transformation. We have a long-standing history of delivering outstanding digital projects and solutions across diverse sectors including e-commerce, media, finance, and telecommunications.

We are looking for an AI Transformation Specialist who combines strong business acumen with hands-on technical capabilities to drive meaningful transformation initiatives both internally and for our clients.

The ideal candidate will bridge the gap between business needs and AI-enabled solutions—understanding how organizations operate today, identifying inefficiencies, and designing and implementing AI-driven optimizations.

Key Responsibilities:

• Business Analysis & Opportunity Identification: Analyze existing business processes, identify pain points, inefficiencies, and automation opportunities, and translate them into AI-driven use cases with clear business value.
• AI Strategy & Execution: Design and implement practical AI transformation initiatives that improve productivity, decision-making, and customer/employee experience across business functions.
• Solution Design & Implementation: Build and deploy AI-powered solutions (e.g., AI agents, copilots, workflow automations), ensuring they are scalable, usable, and aligned with business goals.
• Model Selection & Application: Evaluate and apply appropriate AI models, tools, and frameworks based on use case requirements, balancing performance, cost, and maintainability.
• Prompt Engineering & Optimization: Design, test, and refine prompts and workflows to ensure reliable and high-quality outputs across different business scenarios.
• Impact Measurement: Define success metrics, track adoption and performance, and communicate measurable business impact to stakeholders.
• Client & Internal Collaboration: Work closely with internal teams and external clients (e.g., marketing, finance, operations, customer support) to co-design and deliver AI-enabled solutions.
• Technology Integration: Ensure seamless integration of AI capabilities into existing tools, data environments, and processes.
• Change Management & Enablement: Support adoption through training, communication, and hands-on guidance, fostering an AI-first mindset across teams.
• Innovation & Market Awareness: Stay up to date with emerging AI technologies, tools, and practices, bringing new ideas and capabilities into the organization.

Requirements

• Hybrid Business–Technical Profile: Ability to understand business processes and translate them into practical AI and automation solutions.
• Experience Level: 2+ years in a relevant role — AI implementation, business analysis, consulting, digital transformation, automation, or business process optimization.
• AI & LLM Knowledge: Strong understanding of modern AI capabilities, including LLMs, agentic workflows, and automation tools.
• Hands-on Implementation Experience: Proven experience designing and deploying AI solutions in real-world business environments.
• Prompt Engineering & Workflow Design: Ability to craft and optimize prompts and design end-to-end AI-driven workflows.
• Agent Development & Automation: Experience building AI agents or automation solutions using modern platforms (e.g., no-code/low-code tools, APIs, orchestration frameworks).
• Analytical & Strategic Thinking: Ability to connect AI initiatives to measurable business outcomes and prioritize high-impact opportunities.
• Stakeholder Management: Strong communication and collaboration skills, with the ability to work across business and technical teams and interact with clients.
• Educational Background: Degree in Computer Science, Information Systems, Engineering, Business with a technology focus, or a related field.
• Growth Mindset: Curiosity and adaptability in a rapidly evolving AI landscape.

Benefits

• Private Health Insurance – covering you and your loved ones, because your family’s well-being matters to us.
• Unlimited Coffee – enjoy free coffee anytime at our cozy on-site cafeteria.
• 24/7 Mental Health Support – unlimited access to professional psychological support whenever you need it.
• Nutrition Support – guidance from a professional nutritionist to help you stay healthy and energized.
• In-House Training & Education – grow your skills with tailored learning opportunities.
• Paid Training – we invest in your professional development.
• Attendance at Conferences & Events – stay connected and up-to-date with industry trends.
• Competitive Compensation Package – because great work deserves great rewards.
• Excellent Career Prospects – we support your growth and long-term success.

At ATCOM, we are proud to be an Equal Opportunity Employer, fostering an inclusive work environment that values diversity. We believe in treating all individuals with respect and fairness, promoting collaboration and innovation for our collective success.