Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

An open call to people obsessed with AI

This isn’t your typical job ad, and this isn’t a typical role.

We’re building a small, high-impact group inside Employment Hero focused on one thing - using AI to fundamentally change how a business operates at scale.

If you’re already deep in AI (building, experimenting, automating) this is your chance to apply that thinking across an entire company.

You’ll join our Ops Engineering team, a group with a simple mandate - build what scales tomorrow.

In practice, that means

• Finding high-friction, high-impact problems across the business
• Building AI-driven solutions that actually change how work gets done
• Embedding what you build, then moving on to the next challenge

No area is off-limits. You could be working across implementation & onboarding, sales development, finance operations, HR & people operations, product and more.

This isn’t a fixed role - it’s more like a pathway through the business. You’ll start in Ops Engineering, then follow the problems where they matter most.

We’ll give you

• Access to best-in-class AI tooling (Claude, Gemini, Relevance, and more)
• The freedom to bring in whatever tools you need
• Real, complex problems that will 10x our business potential (not just small automations that save a few minutes)
• A team and leadership group genuinely committed to doing this properly

Who you are

There’s no single background that fits this. What matters is how you think and what you build.

You might be an engineer. You might be in ops. You might have come from sales, product, finance, or something completely different.

What really matters is

• You’re hands-on with AI You’re not just talking about it - you’re building, coding, automating. You have real outputs.
• You think from first principles You question how things work and redesign them from the ground up.
• You care about impact You connect what you build to real outcomes - efficiency, growth, scale.
• You’re a builder You make things. Quickly. And you iterate.
• You’re curious (and a bit relentless) You go deeper than most and you stick with problems until they’re solved.

Think of this as a high-calibre internal program for people who want to work across an entire business, not sit inside one function.

You’ll get broad exposure, solve meaningful problems, and over time, find where you can have the biggest impact.

The interview process - what to expect after you apply

• Screening call with our talent team
• Case study submission & review with our AI Enablement Lead
• Stakeholder interview with ELT
• Final interview with a live AI exercise

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026

We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.

We verify candidate identity and location as part of our hiring process.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.