Job Description

AI Transformation Lead (People Team)

Department: People Tech & Strategy

Employment Type: Full Time

Location: Remote

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split payments online and in-store with no interest or fees. Tabby generates over $ 10 billion in annual transaction volume and is the highest-rated, fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised over $1 billion in funding, and is now valued at $4.5 billion.

Tabby is building the future of payments and financial services across the region - and we’re bringing that same ambition to how we run our People team. As our AI Transformation Lead, you’ll own the end-to-end AI agenda for the People division: from training our teams to actually use AI, to implementing tools that eliminate manual work, to rebuilding core HR processes from the ground up with an AI-first mindset. You’ll be hands-on, moving fast, and directly accountable for measurable change across Recruitment, HRBP, L&D, Operations, and Performance Management. If you’ve done this before in a complex, regulated environment and want full ownership to do it better - this is your seat.

Key Responsibilities

• Champion AI adoption across the People division, acting as the go-to expert who makes AI practical, accessible, and embedded in daily work
• Identify, evaluate, and implement AI-powered tools tailored to specific HR use cases - from CV screening and interview scheduling to benefits automation and performance calibration
• Redesign existing People processes using AI agents to cut errors, remove bottlenecks, and eliminate manual and repetitive tasks
• Rebuild key workflows - across Recruitment, HRBP, L&D, Operations, and Performance Management - to be AI-first and built to scale
• Deploy AI chatbot and agent solutions that handle employee queries and automate repetitive HR support requests at volume
• Implement AI tooling that generates personalized development plans and enables faster, more data-driven performance reviews
• Build and maintain a secure, scalable AI infrastructure for the People function with clear standards for safe tool deployment
• Ensure all AI initiatives align with compliance, risk management, and data protection requirements across UAE and KSA
• Design and run a structured AI training program that moves the People team from awareness to confident, effective usage

Skills, Knowledge and Expertise

• Proven hands-on experience implementing and optimizing AI tools and automations in a business environment - not just advising on them
• Strong technical understanding of AI platforms, integrations, and workflow automation tools
• Experience integrating AI or technology solutions into existing internal systems and business processes
• Background in a larger or complex organization with real exposure to compliance, risk management, and data governance requirements
• Track record of owning transformation projects end-to-end and delivering tangible, measurable outcomes
• Ability to translate technical AI capabilities into practical, user-friendly solutions for non-technical HR teams
• Strong communication and enablement skills - you can educate, influence, and build confidence in others around AI adoption

• Prior experience working within or alongside an HR or People function
• Familiarity with HR tech ecosystems - ATS platforms, HRIS systems, LMS tools, or performance management software
• Experience building or deploying AI chatbots or conversational agents for internal use cases
• Exposure to FinTech, high-growth startups, or regulated industries in the MENA region
• Hands-on experience with AI development or prompt engineering workflows

Benefits

• Flexible working model with trust and autonomy from day one.
• A high-growth environment with ownership and responsibility that will accelerate your career.
• Participation in the employee stock options program.
• Comprehensive health insurance.
• Flexi Perks: a monetary benefit for health, well-being, education, or professional development.

If you enjoy leading complex People programs, driving clarity across stakeholders, and shipping meaningful improvements to the employee experience—we’d love to hear from you! 🚀