Job Description
AI Transformation Lead -HO
About the Role
We are looking for a highly teהבגchnical and hands-on AI Transformation Lead to drive the implementation and adoption of AI across the organization.
This is a builder role, not a strategy-only position. You will be responsible for identifying high-impact opportunities, designing and implementing AI-powered solutions, and integrating them into our existing systems and workflows across R&D, Support, Sales, and Operations.
The ideal candidate combines a strong engineering background with the ability to translate business needs into scalable, production-ready solutions - and ensure they are actually adopted and deliver measurable impact.
Role Mission
Lead the company’s AI transformation end-to-end through practical implementation - building, integrating, and scaling AI-driven workflows and internal tools that improve efficiency, quality, and business performance across all departments.
What You’ll Do
Build & Implement AI Solutions (Core Focus)
- Design, build, and deploy AI-powered workflows, automations, and internal tools
- Develop rapid POCs and evolve them into production-ready solutions
- Work hands-on with LLMs, APIs, and automation frameworks
- Ensure solutions are scalable, maintainable, and aligned with system architecture
Integrate with Systems & Architecture
- Integrate AI solutions into existing platforms (CRM, support systems, internal tools, data flows)
- Design robust integrations using APIs and orchestration layers
- Ensure alignment with engineering standards, security, and data integrity
Drive Cross-Company Impact
- Identify high-value use cases across R&D, Support, Sales, Domain, and Operations
- Translate business workflows into efficient, AI-driven processes
- Partner with stakeholders to ensure solutions solve real problems
Own Adoption & Impact
- Ensure solutions are used, not just built
- Define and track KPIs (efficiency, time saved, quality improvements, adoption rates)
- Continuously iterate based on feedback and real-world usage
Enable & Standardize
- Establish best practices for AI usage across the company
- Guide teams on how to effectively use AI tools in their daily work
- Act as the internal expert for AI workflows, tools, and capabilities
Requirements
What We’re Looking For
Must-Have
- Strong background in software engineering / R&D / system architecture
- Proven hands-on experience building AI-powered solutions, automations, or internal tools
- Experience working with APIs, integrations, and system workflows
- Ability to take ideas from concept → implementation → adoption
- Strong systems thinking and architectural judgment
- Experience working cross-functionally with both technical and non-technical teams
- Builder mindset with a strong focus on execution and impact
Nice to Have
- Experience in B2B SaaS environments
- Experience improving internal processes (Support, Sales, Ops, etc.)
- Familiarity with modern AI tooling (LLMs, orchestration frameworks, agents)
- Experience with automation platforms (e.g., Make, Zapier, n8n) alongside custom implementations
- Background in product-oriented or operational roles
What Success Looks Like (First 3–6 Months)
- Delivered multiple production-level AI solutions with measurable business impact
- Reduced manual work and improved efficiency across at least 2-3 departments
- Successfully integrated AI workflows into core systems and daily operations
- Achieved strong adoption across teams (beyond experimentation)
Why This Role Matters
This role is a force multiplier for the entire organization.
By embedding AI into how we work - not just what we build - you will help us scale smarter, move faster, and significantly improve operational efficiency across the company.
