EXL

AI Transformation Consultant - AVP

EXL  •  United States (Onsite)  •  2 hours ago
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Job Description

We are seeking a seasoned AI Transformation Consultant to partner with enterprise clients and internal business units to define, architect, and execute AI and GenAI-led transformation strategies. The ideal candidate brings a rare combination of strategic vision and hands-on delivery experience — translating complex AI capabilities into measurable business outcomes. You will lead cross-functional teams, engage C-Suite stakeholders, and build the transformation frameworks necessary for sustainable, enterprise-scale AI adoption.

  • Lead end-to-end AI transformation engagements from discovery and design through deployment, ensuring measurable ROI and enterprise alignment.
  • Develop and implement AI/GenAI strategies across business functions including finance, operations, risk, and customer experience.
  • Design Intelligent Automation solutions leveraging RPA, IDP, advanced analytics, and LLM-based workflows to re-engineer core processes.
  • Serve as a trusted advisor to CXOs and senior leadership; translate AI capabilities into compelling business cases and transformation roadmaps.
  • Partner with technology, product, and data teams to integrate AI solutions with existing enterprise platforms and data ecosystems.
  • Lead and mentor cross-functional project teams; drive concurrent AI and Automation workstreams using Agile methodologies.
  • Develop AS-IS / TO-BE process maps to identify automation and AI augmentation opportunities with quantified business impact.
  • Monitor and report on AI program performance; build dashboards and KPI frameworks for executive stakeholder visibility.
  • Stay ahead of emerging AI trends and evaluate new tools, models, and frameworks for enterprise applicability.

REQUIRED QUALIFICATIONS

  • 12+ years of experience in technology consulting, digital transformation, or enterprise AI program leadership.
  • Hands-on experience with AI/ML deployment, RPA platforms (e.g., UiPath, Automation Anywhere), IDP, and GenAI tools.
  • Demonstrated ability to build and lead AI Centers of Excellence or similar governance bodies.
  • Experience managing complex, multi-workstream programs using both Agile and Waterfall methodologies.
  • Exceptional stakeholder management and executive communication skills — ability to present to and influence CXO-level audiences.
  • MBA from a top-tier institution or equivalent advanced degree preferred.

PREFERRED QUALIFICATIONS

  • Lean Six Sigma Green Belt or higher; hands-on experience with process reengineering methodologies.
  • Certifications in GenAI for Business Leaders (PMI) or equivalent.
  • Financial services domain expertise — wealth management, annuities, insurance, or banking.
  • Experience with Task Mining, Workforce Intelligence tools, or process discovery platforms.

Base Compensation Range: 160,000 - 180,000 per year

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.


EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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