Lucidya is on the forefront of innovation in artificial intelligence and is looking for a skilled AI Manager to oversee our AI programs and initiatives. In this key role, you will lead a dedicated team of machine learning/AI engineers, managing the development and implementation of AI technologies that enhance our offerings and drive business success.
As an AI Manager within our AI Agent Team, you will be key in developing a new flagship product from the ground up. This role will allow you to demonstrate a 'starter' mindset while nurturing both the product and the team. You will have the chance to exhibit your comprehensive skill set, including both soft and technical abilities. Experience in building AI Agents is essential.
This position provides an exciting opportunity for an individual with a strong background in AI/ML technologies and leadership skills to make a significant impact within the organization. If you're passionate about pushing the boundaries of AI and building a new solution, we encourage you to apply.
Requirements
Benefits
This is more than just an engineering role—it’s an opportunity to shape the technical future of Lucidya and its Customers You’ll play a key part in scaling our platform, building a strong engineering culture, and delivering technology that empowers companies across the region and beyond.
We offer Employee Stock Option Plans (ESOP) to give you ownership in the company’s success, along with performance-based bonuses to reward your impact and dedication. As part of a fast-growing team, you’ll have the autonomy to lead, innovate, and grow—both personally and professionally.

Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions.
Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform.
Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.