Job Description

LuxExperience is the leading digital, multi-brand luxury group and the online shopping destination for luxury enthusiasts worldwide. LuxExperience operates a portfolio of some of the most distinguished store brands in digital luxury and creates communities for luxury enthusiasts with unique digital and physical experiences. Mytheresa, NET-A-PORTER and MR PORTER, jointly comprising the luxury segments of LuxExperience, offer highly curated edits of the most prestigious luxury brands across the world, featuring womenswear, menswear, kidswear, fine jewelry & watches, and lifestyle products. YOOX, which forms the off-price segment of LuxExperience, is the leading destination for multi-brand off-season online luxury shopping. The NYSE listed group operates worldwide. For more information, please visit https://investors.luxexperience.com.

To support our Studio team in Milan, we are looking for a motivated AI Studio Operations Specialist

Location: Our Office in Milan

Department: Studio Production LuxE

Working Model: On-site

Contract Type: Fixed Term

Here's a breakdown of what you'll be doing:

• Develop and refine AI solutions: independently build, test, and implement AI-assisted workflows for Studio functions, testing new generative models and optimizing them based on user feedback.
• Audit and optimize: map and optimize cross-functional processes across our NAP/MRP and Mytheresa studios, automating tasks to drive overall efficiency.
• Collaborate with creative teams: act as a trusted partner to the studio teams (e.g. Still Life, Styling, Editorial…) translating their creative requirements into practical tech solutions while protecting the highest luxury brand standards.
• Drive innovation: identify new opportunities to improve operational processes, explore emerging technologies, prototype solutions, and stay informed on industry trends.
• Establish governance: create prompt libraries, build workflow guides, contribute to AI governance, and foster a culture of continuous improvement within the studios.

The type of person we are looking for:

• 2–4 years of relevant experience in studio operations, creative production, or process management, preferably within an international luxury or premium environment.
• Practical experience with Generative AI tools and proven prompt engineering skills tailored to creative processes.
• Process-driven problem solver with a track record of auditing and automating workflows to make daily operations smoother for the wider team.
• Highly organized and adaptable, capable of seamlessly balancing the distinct operational needs of two studio spaces (NAP/MRP and Mytheresa).
• Collaborative and empathetic team player who excels at partnering with multiple departments.
• Strong analytical and strategic thinking, comfortable navigating ambiguity and bringing structured, practical solutions to creative environments.
• Deep passion for luxury fashion and visual content, with an active interest in the evolving landscape of technology.
• Excellent communication skills; fluent in English.

Besides a competitive salary we can offer you

• Up to 35 days of holiday (including vacation and ROL), depending on the length of service, starting with 26 days
• Staff discount of up to 30%
• Language & e-learning courses
• Access to LinkedIn Learning
• Individual support on mental health & well-being (e.g. compatibility work and family life)
• Access to a corporate benefits platform with special offers and discounts
• Ticket restaurant
• Annual tax-free welfare allowance to spend on a wide range of products and services for you and your family (seniority requirements applicable)
• Employee Share Purchase Plan
• Social Day
• Discounted membership for selected sports platforms & gyms

Starting annual gross base salary: €27.000. Final compensation may vary based on relevant experience, qualifications and objective, gender-neutral criteria applied during the selection process."

Collective Bargaining Agreement: CCNL Terziario, Distribuzione e Servizi (Commercio)

From the moment you join LuxExperience, we are committed to making your journey with us inspirational and evolutionary. If you are passionate, strategic and thrive in a collaborative and fast-paced environment, then please apply with a CV.

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Entry levelWorkplace Type: On-site