Who is Recruiting from Scratch
Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
Location: San Francisco, CA (Mission Bay – 5 days onsite)
Company Stage of Funding: Series A+ / Hypergrowth
Office Type: On-site
Salary: $130,000 – $160,000 + Competitive Equity
Visa: H1B transfers supported (No new sponsorship)
Our client is building AI-powered customer service infrastructure for the home services industry, helping contractors automate front-office operations through AI voice agents and workflow systems.
Their platform is already being deployed across hundreds of contractor locations and PE-backed home services roll-ups, enabling businesses to scale operations, improve scheduling efficiency, and increase technician utilization through AI-driven customer engagement.
Backed by Khosla Ventures and YC with $25M+ raised, the company has achieved millions in ARR within its first year and is rapidly scaling enterprise deployments across multi-location operator networks.
This is an opportunity to join one of the fastest-growing AI startups in the operational AI space and build the customer transformation playbook from the ground up.
Own executive-level customer relationships across PE-backed portfolio companies
Lead AI platform deployment and transformation initiatives
Manage complex multi-stakeholder technology rollouts
Drive implementation strategy across 10–100+ customer locations
Build and refine deployment playbooks for enterprise AI adoption
Coordinate cross-functional teams across product, engineering, and customer success
Deliver executive-facing status updates, ROI reviews, and strategic recommendations
Lead customer onboarding and expansion initiatives
Create training materials, best practices, and enablement frameworks
Partner closely with engineering to translate customer feedback into product improvements
Influence the product roadmap through customer insights
Support AI adoption initiatives across enterprise organizations
Operate in highly customer-facing environments with executive stakeholders
Drive proactive customer engagement and operational scaling initiatives
Work directly with leadership in a fast-moving startup environment
Help define the AI transformation function as the company scales
3–5 years of tech implementation consulting experience
Experience at Deloitte, Accenture, KPMG, or similar consulting firms
Strong enterprise technology implementation experience
Experience managing complex client-facing deployments
Strong executive communication skills
Program and project management experience
Experience presenting to senior stakeholders or executives
Ability to coordinate cross-functional initiatives
Strong operational and organizational skills
Experience working in fast-paced environments
High ownership mentality
Comfort operating autonomously
Strong problem-solving and stakeholder management abilities
Experience balancing strategic thinking with execution
Ability to build processes and playbooks from scratch
Startup adaptability and customer-centric mindset
Tech implementation consulting background
SAP / Oracle / Adobe / Salesforce deployment experience
Senior Associate or equivalent consulting progression
Post-consulting startup experience
Customer-facing startup experience
Strong executive presence
Experience leading enterprise transformation initiatives
Complex project coordination experience
Cross-functional leadership skills
Strong client relationship management
AI or emerging technology exposure
Experience building operational frameworks
Strong communication and presentation abilities
Ability to influence product direction through customer insights
Experience supporting PE-backed organizations
Operational scaling experience
Comfort working directly with founders or executives
High agency and proactive execution style
Strong onsite collaboration willingness
Base salary: $130,000 – $160,000
Competitive equity package
High-growth startup upside
Direct exposure to leadership and enterprise customers
Opportunity to build a net-new function from scratch
Fast career growth trajectory
Mission Bay SF office environment
High-impact customer-facing ownership
Strong product influence opportunities
Work alongside experienced startup operators
AI infrastructure category exposure
Opportunity to help define enterprise AI deployment best practices
This is an opportunity to build and scale AI transformation operations at one of the fastest-growing AI startups in the operational software space.
You’ll work directly with enterprise customers and leadership teams to deploy AI systems that materially change how businesses operate.
The role combines strategic consulting, operational execution, enterprise relationship management, and product influence in a highly autonomous environment.
If you enjoy customer-facing transformation work, fast-paced startup execution, and building operational playbooks around emerging AI products, this role offers exceptional ownership and growth.
Recruiting from Scratch provides recruiting services for companies that need to hire the best talent in software engineering, hardware engineering, product design, product management, marketing, GTM, and accounting & finance.
