Supernal makes companies AI native. We transform how our clients operate: their context organized and queryable, custom interfaces built for the work instead of around it, and AI as the default answer whenever a new job to be done shows up. We deliver real operational impact for SMB and mid market companies in months, not years, and we stay on as their ongoing AI development partner long after the first build ships. In short, we make AI useful for business, not just another chatbot experiment.
Human × Machine chemistry. We've spent a decade perfecting human in the loop operations, so quality and safety aren't afterthoughts. They're baked in.
Model agnostic, outcome driven. Instead of betting the farm on one LLM, we pick the best model and tooling for each task and keep refining it with real feedback from real operations.
Transformation, not tools. Clients don't buy a chatbot from us. They get a forward deployed pod that rebuilds how their business runs and an ongoing development partner that keeps compounding the gains.
Enterprise grade trust. SOC 2, HIPAA, encryption at rest, and a public Trust Center mean the compliance folks nod "yes" instead of "not yet."
Accelerated client onboarding. We run discovery workshops, wire up the stack, and prototype the core flows so clients see output in days, not quarters.
Iterative launch. Weekly demos with SMEs tighten scope, edge case rules, and hand off logic until KPIs hit target.
Ongoing partnership. Post go live, we keep building. New use cases, new interfaces, new automations, so the transformation compounds instead of stalling.
Simple engagement model. Start with a focused build; month to month or annual partnerships scale with your ambition.
The AI Strategist is the quarterback of our forward deployed pods. As an AI Strategist at Supernal, you are accountable for the controllable success or failure of your engagements. Success means delivering on time and to specification with a great client experience. If any element is at risk, you investigate root causes and drive timely mitigation with clear communication and structured planning.
You are the single threaded owner from kickoff through the build and into the ongoing development partnership. You'll work closely with our Field Engineering Lead (Lead AI Mason), a technical expert who helps validate effort estimates and handles technical building, to ensure the pod executes predictably and transparently.
The role sits on a skill triangle: product management, strategy, and technical vision. Different strategists play in different corners of that triangle. Some lean PM, some lean advisor, some lean builder. Every strategist needs all three. You plan and deliver like a product manager, you read a client's business like a strategist, and you hold enough technical vision to inspire customers on the art of the possible.
Supernal AI is an equal opportunity employer. We celebrate diverse backgrounds and perspectives and are committed to an inclusive environment for all teammates.

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