Job Context
Read this twice, because we don’t write job postings like this often.
Many businesses in our customers’ world run on tight profit margins — on average around 5%. We’ve built the AI back-office solution to change that, helping customers work toward margins several times higher than they’re used to. Sit with that for a second. We are not asking you to squeeze more money out of customers — we’re asking you to help our customers become significantly more profitable than they’ve ever been. That’s the job. That’s the mission.
This is not order-taking. This is providing real business solutions for our trades and field-service management customers that are grinding on thin margins, showing them what AI can do to their bottom line. You’ll be the person who introduces a transformation most of these businesses don’t even know is possible — and the better you are at it, the more companies you help change.
What You’ll Do
You’ll drive adoption of Simpro Group’s AI back-office solutions across our existing customer base by pairing real technical command of the product with relentless, direct engagement. You’ll show customers — in their numbers, in their language — how AI can meaningfully lift their margins. You’ll generate your own pipeline into non-managed accounts; arm and support Account Managers on expansion deals; and become the person customers trust to reinvent how their back office runs.
Day to day, you will:
What You’ll Bring
We want someone bold Someone who gets fired up by the idea of taking a business from surviving to thriving. Someone with the technical chops to earn a customer’s respect and the conviction to show them a future they can’t unsee.
If you’re the best, prove it here. The earning potential is uncapped, the mission is enormous, and the runway is wide open.
What We Can Offer You
Novated leasing via salary packaging
Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program – get rewarded for referring a friend to join our team!
Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service Recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
Visit simprogroup.com/au/company/careers to learn more about us and our values.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.
We would like to take this opportunity to thank all candidates for their application.
*Please note, no agencies will be accepted in the recruitment of this role.
Simpro is the leading AI-first operating platform for residential and commercial trades. Our mission is simple: double contractor profitability. Built for the heroes who keep the world running, Simpro transforms how trades businesses operate—eliminating complexity, unlocking clarity, and turning hard work into lasting success. The platform integrates scheduling, dispatch, compliance, safety, invoicing, and cash flow into one clear path to profitability. Today, more than 250,000 users worldwide rely on Simpro to scale with confidence, supported by offices in the U.S., Australia, and the UK. Simpro is part of Simpro Group, alongside BigChange, AroFlo, and ClockShark.
