Side

AI Quality Engineer (Contract)

Side  •  Hyderabad, IN (Onsite)  •  2 hours ago
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Job Description

AI Quality Engineer

Location:- Hyderabad
Work Mode:- WFO (5 days a week)
Role Type:- Contractual (3 months and extension would depend on project requirement and performance)

Key Responsibilities

  • Test and validate AI-generated insights, recommendations, and decision-making workflows.
  • Evaluate LLM and RAG systems for accuracy, relevance, consistency, factuality, and hallucinations.
  • Validate retrieval quality, context relevance, grounding, and response quality in RAG systems.
  • Test AI agents and autonomous workflows across functional, negative, and edge-case scenarios.
  • Define AI evaluation criteria, test datasets, quality metrics, and validation processes.
  • Perform regression testing for models, prompts, RAG configurations, and AI workflows.
  • Collaborate with AI/ML engineers to identify issues and improve AI system quality.

Requirements

Required Skills

  • Strong understanding of AI/ML and Generative AI testing.
  • Hands-on experience testing LLM and RAG-based applications
  • Knowledge of LLM evaluation, hallucination detection, relevance, and response quality.
  • Understanding of AI agents and recommendation systems.
  • Strong analytical and problem-solving skills.

Good to Have

  • Experience with PyTest and automated testing frameworks.
  • Experience building automated AI evaluation and regression frameworks.
  • Familiarity with tools such as RAGAS, DeepEval, LangSmith, or equivalent.
  • Experience with CI/CD-based test automation, performance testing, or AI guardrails.
  • Familiarity with cloud platforms (AWS/Azure/GCP) and observability tools.

Success Metrics

  • High accuracy, relevance, and reliability of AI outputs.
  • Strong evaluation coverage across critical AI workflows.
  • Early detection and reduction of hallucinations and AI regressions.
  • Reduced production AI quality issues.
  • Increased confidence and trust in AI-generated insights and recommendations.
Side

About Side

Side (formerly PTW) is a global video game development and services partner, offering technical and creative solutions to many of the largest developers and publishers around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.

Our industry-leading services include codev, art, audio, quality assurance, localization, localization QA, player support, community management, and datasets.

At Side, we drive innovation for unforgettable game experiences by infusing technology with human ingenuity. We work in every genre, on every platform, in all languages – bringing games to life, by your side.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Unknown
Year Founded
2009
Website
side.inc
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