Job Description

The AI Project Manager will lead the end-to-end delivery of our auto-coding AI engine. This position will sit at the intersection of clinical operations, data science, and engineering, ensuring that our specialty specific AI models move seamlessly from research and development to production. The AI Project Manager requires a deep understanding of the iterative nature of ML models, data labeling bottlenecks, and the nuances of Agentic AI performance tracking.

Essential Job Functions

• Oversee the full AI/ML lifecycle, including data acquisition, annotation, model training, evaluation, and production deployment.

• Manage and deliver solutions using GenAI components and leverage advanced techniques to get the best output/accuracy out of LLMs/SLMs.

• Monitor KPIs related to AI model performance and drive/pivot strategies based on these KPIs and emerging trends in the industry.

• Act as the primary bridge between Clinical SMEs, AI architects, and executive leadership to ensure technical builds align with RCM business goals.

• Identify and manage risks unique to AI, such as “data drift,” model hallucinations, and ethical compliance within healthcare regulations.

• Manage the roadmap and sprint cycles for the AI development team, balancing long-term research goals with immediate client-specific coding requirements.

• Refine the “human-in-the-loop” feedback process to ensure clinical feedback is effectively integrated back into model training.

• Define and track key performance indicators (KPIs) such as model accuracy, throughput, and ROI of automated coding vs. manual processes.

Key Success Indicators/Attributes

• Maintaining a consistent cadence of model updates and specialty expansions without compromising accuracy.

• Ensuring the AI engine’s features directly solve Omega’s most pressing Revenue Cycle Management (RCM) pain points.

• High comfort level with the “uncertainty” of AI – knowing when to pivot if a model isn’t converging or if data quality is insufficient.

• Monitoring cloud compute costs (GPU/TPU usage) and ensuring projects stay within budget.

Required Education and Experience

• Bachelor’s degree in business, computer science, or a related field.

• 10+ years in Project or Program Management, with at least 3 years dedicated specifically to AI/ML/GenAI/AgenticAI products.

• Expert proficiency in Agile/Scrum, with the ability to adapt these frameworks for the experimental nature of data science.

• Strong understanding of ML concepts (e.g. training vs. inference, precision/recall, fine-tuning, and the basics of Agentic AI).

• Proficiency in Jira, Confluence, and ML-specific tracking tools (like Weights & Biases or MLflow).

Preferred Education and Experience

• PMP or Agile certifications are a plus.

• Direct experience managing health-tech projects or RCM software implementations.

• Experience managing large-scale data labeling/annotation projects (either internal or with vendors).

• Experience leading organizational change when transitioning from manual human processes to AI-automated workflows.

Supervisory Responsibility

Yes.

Work Environment

This job operates in a remote home office environment This role routinely uses standard office equipment such as computers and phones

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. This position occasionally requires long hours and weekend work.

Travel

Minimal travel required; up to 10%

Equal Employment Opportunity:

Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.

Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at employeerelationsus@omegahms.com

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee may perform other duties as assigned.

Founded in 2003, Omega Healthcare Management Services® (Omega Healthcare) empowers healthcare to thrive via intelligent solutions that optimize revenue cycle operations, administrative workflows, care coordination, and clinical research on a global scale. The company works with providers, payers, life science companies, medical device manufacturers, health technology firms, researchers, and industry partners to amplify teams with robust technology, specialty expertise, and operational support. Omega Healthcare serves more than 350 healthcare organizations with 35,000 skilled workers in the United States, India, Colombia, and the Philippines. For more information, visit www.omegahms.com

We offer a comprehensive benefits package that may include health, dental, and vision coverage, voluntary insurance options, a 401(k) plan with employer match, professional development opportunities, paid time off, and holiday pay. Eligible employees may also have the opportunity to participate in bonus programs, commissions, or other variable incentive plans. Benefits and incentive eligibility may vary based on position, location, and tenure.

AAP/EEO Statement

Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.

Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at employeerelationsus@omegahms.com