Photon

AI Product Strategist / Experience Strategist - New York

Photon  •  $40k - $142k/yr  •  United States (Onsite)  •  10 days ago
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Job Description

We are seeking an AI-native Product Strategist who can shape future-state digital experiences at the intersection of product strategy, customer behavior, AI systems, and storytelling. This role is responsible for transforming ambiguous business problems into intelligent, agentic, and highly personalized product concepts that redefine customer interaction models.

This is not a traditional UX strategy role. We are looking for someone who thinks in systems, behaviors, prompts, orchestration, and adaptive experiences — someone who can envision how AI fundamentally changes navigation, discovery, personalization, and decision-making.

The ideal candidate combines:

  • Product strategy
  • AI fluency
  • Narrative storytelling
  • Experience architecture
  • Vision prototyping
  • Executive communication

Key Responsibilities Strategic Product Visioning

  • Translate high-level business problems into AI-native product opportunities
  • Develop future-state experience concepts and product narratives
  • Reimagine customer journeys using AI, automation, and agentic systems
  • Identify opportunities to reduce friction, navigation complexity, and cognitive load

AI-Native Experience Strategy

  • Define prompt-driven and behavior-based interaction models
  • Shape hyper-personalized user experiences powered by contextual intelligence
  • Explore composable systems and conversational UX paradigms
  • Leverage AI tools to accelerate ideation, synthesis, and concept generation

Research & Competitive Benchmarking

  • Analyze market trends, behavioral patterns, and emerging AI product experiences
  • Benchmark best-in-class experiences across industries
  • Identify patterns from companies such as Airbnb, Marriott, fintech leaders, and AI-first platforms

Storytelling & Executive Communication

  • Create compelling strategic narratives and pitch materials
  • Present “current state vs future state” transformations
  • Build executive-ready presentations explaining:
    • Problem framing
    • Strategic rationale
    • Experience principles
    • Transformation roadmap

Cross-Functional Leadership

  • Partner with designers, product managers, engineers, and AI specialists
  • Act as the conductor/orchestrator across multidisciplinary teams
  • Help define pod-based ways of working for AI-enabled product development

Qualifications Required

  • 7+ years in product strategy, UX strategy, service design, innovation, or related disciplines
  • Strong understanding of AI-native product experiences
  • Experience with generative AI tools and prompt-based workflows
  • Exceptional storytelling and presentation skills
  • Systems-thinking mindset
  • Strong conceptual thinking and synthesis capabilities

Preferred

  • Experience in financial services, fintech, travel, loyalty, or consumer platforms
  • Familiarity with conversational interfaces and agentic UX
  • Experience leading innovation or future vision initiatives
  • Background in design strategy or service design

What Success Looks Like

  • Creates compelling AI-native product visions
  • Helps leadership see transformational opportunities
  • Accelerates innovation through AI-enabled workflows
  • Bridges strategy, customer behavior, and experience design
  • Shapes the future operating model for AI-era product teams

Compensation, Benefits and Duration

Minimum Compensation: USD 40,000

Maximum Compensation: USD 142,000

Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.

Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.

This position is not available for independent contractors

No applications will be considered if received more than 120 days after the date of this post.

Photon

About Photon

Photon, a global leader in AI and digital solutions, helps clients accelerate AI adoption and embrace DigitalHyper-expansion® to ‘make tomorrow happen today’. We work with 40% of the Fortune 100, enabling them to stay agile and future-ready in an era of converging digital and AI boundaries. Powering billions of touchpoints a day, Photon combines AI management, digital innovation, product design thinking, and engineering excellence to drive lasting transformation for F500 clients. We employ several thousand people across dozens of countries. Learn more at www.photon.com

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
London, GB
Year Founded
2007
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