Job Description
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
Your Mission
As an AI Product Owner & AI Process and Agentic Designer, you will own the process of transforming complex workflows into scalable AI solutions, bridging the gap between business stakeholders and AI Engineers. You will lead business process analysis, identify agentic process opportunities, validate business value, and define solution designs that enable successful AI implementation across the organization.
Responsibilities
- Business Process Analysis & Discovery
- Partner with business stakeholders to map, document, and analyze existing workflows, identifying inefficiencies, bottlenecks, and manual processes ripe for automation.
- Conduct discovery sessions and workshops to deeply understand business needs, pain points, and success criteria across departments.
- Agentic Opportunity Identification
- Evaluate workflows to pinpoint where agentic and AI-driven approaches can deliver the most value, distinguishing tasks suited to automation, augmentation, or full agentic orchestration.
- Maintain a prioritized pipeline of AI/agentic opportunities, assessing each for feasibility, complexity, and impact.
- Business Value Validation
- Define and quantify the expected business value of proposed solutions (e.g., cost savings, time reduction, quality improvement, revenue impact) and build the business case for investment.
- Establish success metrics and KPIs, and track realized value post-implementation to ensure outcomes match projections.
- Solution Design & Definition
- Translate business requirements into clear solution designs, including agentic process flows, decision logic, data inputs/outputs, integration points, and human-in-the-loop checkpoints.
- Define guardrails, escalation paths, and fallback behaviors to ensure solutions operate safely and reliably.
- Stakeholder & Engineering Bridging
- Serve as the primary liaison between business stakeholders and AI engineers, translating business intent into technical requirements and engineering constraints back into business terms.
- Own the product backlog, prioritize features, and clearly communicate scope, trade-offs, and timelines to all parties.
- Implementation Enablement & Iteration
- Guide solutions through the full lifecycle from concept to deployment, supporting testing, validation, and change management.
- Gather feedback, monitor performance, and drive continuous refinement of deployed AI and agentic solutions.
- Scalability & Standardization
- Identify reusable patterns, components, and best practices to scale successful solutions across the organization.
- Contribute to governance frameworks, documentation standards, and design principles for AI/agentic product development.
Qualifications
- 5+ years in product management, technical/process consulting, or operations roles -with hands-on experience decomposing real workflows from scratch, not just documenting them.
- AI and automation literacy - understands what agentic AI can and cannot do, can read enough code to challenge an AI engineer's assumptions, and has worked on at least one AI or automation project.
- Strong data fluency-comfortable pulling and analyzing activity data using SQL, Excel, and basic Python or notebook tools.
- Executive communication - writes and presents to senior business stakeholders, including charter leads at the VP level and above.
- Able to own analysis deliverables independently - this is not a junior coordinator role.
- Process-design or operations background in a domain with real workflow complexity (financial services, operations, customer success, claims, etc.).
Nice to Have
- Experience in payments or another regulated industry.
- Prior experience on an AI delivery team or within a large-scale digital transformation program.
Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
Benefits
- Private Medical Insurance
- Office and home hybrid working
- Global bonus plan
- Volunteering programs
- Prime location office close to Tel Aviv train station
Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.