Job Description

What we’re looking for

Help build NRC’s future of AI-enabled humanitarian response.

NRC is hiring an experienced Product Manager for the CLEAR Initiative to help build the next generation of humanitarian information systems and turn complex, fragmented crisis data into insights that enable humanitarian teams to act earlier - and potentially save lives.

CLEAR is building open infrastructure for crisis emergency response and anticipatory action. Across the humanitarian sector, critical signals such as earth observation data, conflict feeds, field reports, and market information often sit across dozens of disconnected tools and formats. By the time these signals are brought together, the window for early action may already have passed. CLEAR is designed to change that. The initiative is developing a shared, open and federated platform built for - and owned by - the humanitarian sector. By connecting diverse data sources and transforming them into actionable insights, CLEAR aims to close the gap between insight and action when every moment matters.

As AI Product Manager, you will be at the heart of turning this vision into reality. Working under the strategic direction of the AI Lead, you will translate CLEAR’s objectives into practical digital products that support real-world humanitarian crisis response. This is an opportunity to work at the intersection of AI, product development, data and humanitarian action - helping build technology that enables the sector to see emerging risks sooner, make better-informed decisions and act within the critical window before a crisis peaks.

If you are passionate about turning emerging technology into practical solutions for humanitarian impact, we would like to hear from you.

What you will do:

• Drive product delivery and adoption - own the coordination, sequencing, prioritiziation and rollout CLEAR’s multiple products.
• Turn strategy into action - translate the project’s vision and objectives into clear product priorities, requirements and deliverables.
• Connect research and engineering - create a seamless bridge between emerging research, technical development and practical humanitarian applications.
• Bring people together - align internal and external stakeholders around priorities, timelines and product outcomes.
• Keep delivery moving - manage the operational aspects of product development, identify dependencies and remove barriers to progress.
• Build for humanitarian impact - ensure that CLEAR’s digital solutions are not only technically strong, but genuinely useful to the teams responding to crises on the ground.

Please download a more detailed JOB DESCRIPTION for more specific duties and responsibilities.

What you will bring:

• 5–7 years’ product management experience in technology, data or digital transformation.
• Proven success launching and scaling complex digital products from concept to implementation.
• Strong ability to bridge technical and non-technical teams, translating technology into user needs and operational requirements into technical solutions.
• Practical knowledge of Agile, APIs, cloud platforms and modern software development.
• Proficiency in product management frameworks and tools, including user story mapping, prioritisation and OKRs.
• Experience with user research, usability testing and human-centred design.
• Strong data literacy, including defining metrics, interpreting analytics and making data-informed decisions.
• Experience leading multi-stakeholder projects and managing diverse technical and non-technical audiences.
• Proven programme/delivery management experience across areas such as adoption, measurement, governance and partnerships.
• Experience managing external suppliers, including scope, quality and handover.
• Working knowledge of data science, machine learning and AI.
• Understanding of data ethics, privacy and responsible AI, particularly when working with vulnerable populations.
• Experience in humanitarian operations and an understanding of field realities and coordination mechanisms is an asset.
• Familiarity with open-source licensing and digital public goods is an asset.

What we offer:

• Duty station: NRC Head Office in Oslo, NRC Representation Offices (excluding Geneva and Washington, DC), approved Employer of Record (EoR) countries, and other countries where NRC operates, provided they are within ±2 hours of Oslo time.
• Contract: Temporary Cover (2 years).
• Travel: Up to 10%.
• Salary/benefits: grade 9 on NRC’s Resident salary scale, with accompanying terms and conditions.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email ho.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH