Job Description

An AI Product Manager is a role connecting and intersecting business needs and robust AI and Data Science technologies, responsible for planning, validating and overseeing the implementation of AI products and solutions.

This role focuses on guiding AI solutions end-to-end delivery to

• support business goals by matching relevant AI techniques with real-world business needs and expectations,
• foster ethical ways of data and AI consumption and application.

Key Responsibilities

• Manage the entire product lifecycle, from planning, via execution, to delivery, upgrades and maintenance of AI-powered solutions and products, ensuring compliance with budget, scope, and project timelines.
• Manage product roadmap for AI-driven initiatives, prioritizing features where applications of GenAI/agents or other types of ML and DS techniques solve specific real-world business problems and generate tangible business value.
• Make strategic decisions to balance business goals with technological capabilities.
• Conduct market and competition analysis to monitor and guide products’ positioning, and to identify opportunities for future AI applications.
• Act as the bridge layer between Tech AI teams and Business stakeholders.
• Support cross-disciplinary teams to develop AI applications that meet strategic business objectives. Collaborate with Data Scientists and Engineers to define product specifications, while also working with customer-facing and market-focused teams to ensure the products resonate with the market.
• Foster strong relationships with key stakeholders and customers to establish continuous feedback loop and corresponding products upgrades flywheel.
• Ensure AI solutions comply with privacy and ethical standards and industry regulations. Establish guidelines for responsible AI usage, unbiasedness and explainability, as well as data privacy management.
• Define and implement strategies and best practices for AI models evaluation and testing, and AI systems deployment, monitoring and maintenance.
• Define AI-specific success metrics (such as false positive rate, precision, recall, latency, etc.) and correlate and track them with/alongside business KPIs.
• Facilitate creation and maintenance of proper product and tech documentation, specifications, Jira boards, user stories, etc.
• Contribute to AI Program Management team growth and development (e.g. by participating in hiring process, by developing performance and training plans which are aligned with the company’s objectives and individuals career goals, by guiding the team, etc.).

Essential requirements

• MSc or PhD degree in Artificial Intelligence, Computer Science, Data Science, Mathematics, Engineering or a related field, or an equivalent work experience blending technical expertise in AI-related domains and skills in product strategy and/or market positioning.
• 7+ years’ experience as Senior/Principal Data Scientist, Senior/Principal Data/ML/AI Engineer or Data/AI architect.
• Experience as a Product Manager in a technology-driven field, building and delivering enterprise-grade high performant and scalable on-prem and cloud-based (preferably AWS) data and/or AI solutions is an advantage.
• Proven track record of managing all aspects of a successful product throughout its lifecycle, while balancing technical constraints with product capabilities and user expectations.
• Extensive experience in delivery of products based on AI, ML, Data Science and/or Data Engineering applications and knowledge of ML frameworks.
• Experience with ethical data and AI practices and ensuring compliance with data protection regulations (GDPR, CCPA, etc.). Exposure to security and privacy consideration of deploying services across multiple countries.
• Proven ability to lead and manage multidisciplinary projects with cross-functional teams.
• Excellent teamwork skills with an ability to get the work done with minimal supervision.
• Strong communication skills to effectively collaborate with various stakeholders.
• Critical thinking and strong problem-solving skills are essential.

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.