Job Description

The Group AI team owns Sky’s enterprise-wide AI ambition, strategy and roadmap to deliver meaningful business value and embed AI into the fabric of how Sky operates. Within this, the Workflow Transformation team is responsible for accelerating Sky’s Agentic transformation, embedding forward deployed teams within business functions to reimagine AI-enabled work, design AI solutions and collaboratively deliver deployments alongside technology and the other Group AI teams.

As AI Product Manager, you will translate business opportunities into detailed product requirements, managing the delivery of AI solutions from design through to deployment and iteration. Working as part of forward deployed teams, you will configure and ship no-code solutions yourself for simpler use cases, while coordinating with technology on more complex custom builds. You will create PRDs, manage backlogs and oversee deployment and adoption to ensure delivered solutions meet business needs and create measurable value.

This is a great opportunity to help shape how AI changes the way Sky operates, moving from ideas and experimentation into practical solutions that make a measurable difference for teams across the business.

What you’ll do

• Partner with AI Workflow Analysts throughout discovery and design, shaping opportunities and co-creating practical AI solutions
• Translate business needs into clear Product Requirements Documents (PRDs), defining both functional and non-functional requirements
• Own and prioritise the AI product backlog, coordinating delivery with technology teams through sprint planning and agile ceremonies
• Build and deploy no-code solutions, including agent workflows and simple automations that connect systems and APIs
• Create mock-ups, prototypes and proof-of-concepts to validate ideas, evolve requirements and accelerate delivery
• Oversee solution deployment, monitoring performance, adoption and user feedback to drive continuous improvement through rapid iteration
• Troubleshoot issues, resolve blockers and work closely with delivery teams to maintain momentum and value realisation

What you’ll bring

• Experience in product management, technical business analysis or solution delivery, with the proven ability to define clear requirements, prioritise backlogs and drive successful outcomes
• An AI power user and relentless experimenter, constantly testing new agent frameworks and no/low-code platforms (e.g. Copilot Studio, n8n, Zapier, Custom GPTs or equivalent) to understand capabilities and bring frontier knowledge into delivery
• Strong understanding of LLM design concepts including prompt engineering, context windows, tool calling and MCP, guardrails, evaluations and Responsible AI
• Understanding of data quality, structure and pipeline requirements, with ability to proactively identify data inputs and context needed to curate high quality AI inference
• Familiarity with agile methodologies and foundational software delivery concepts including user stories, acceptance criteria, dependencies and integrations
• Strong coordination skills with ability to translate between business and technical stakeholders and navigate organisational complexity
• Excellent written and verbal communication skills, with confidence presenting recommendations, insights and solutions to senior stakeholders

Benefits and perks

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

How you’ll work

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.

Your office base

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.