Job Description

AI Process Consultant

Systems Engineering, a Lyra Technology Group portfolio company, is looking for a strategic, client-focused AI Process Consultant to help our clients navigate the AI landscape with clarity and confidence.

In this role, you won't be focused on building AI systems - you'll be making sure the right ones get built, for the right reasons, and that organizations actually adopt and benefit from them. You'll lead discovery, map workflows, facilitate stakeholder conversations, develop the business case, and guide clients through change. You'll partner closely with our AI Engineer to bridge the gap between business vision and technical execution. This is a high-visibility, high-impact role for someone who thrives at the intersection of strategy, people, and technology.

Your work as an AI Process Consultant will include several components:

• Lead AI use case discovery and opportunity assessments with clients
• Map business processes and workflows to identify where AI delivers the highest value
• Build and present ROI-driven business cases to executive stakeholders
• Manage client relationships and serve as a trusted strategic advisor throughout engagements
• Facilitate workshops, alignment sessions, and change management planning
• Translate business needs into clear technical requirements for our AI engineering team
• Develop and deliver compelling presentations and project deliverables
• Contribute to the ongoing development of our AI consulting methodology and internal playbooks
• Support client adoption by guiding end users through new AI-enabled workflows, including targeted training sessions and practical enablement.

Our ideal AI Process Consultant has the following qualifications:

• Bachelor’s degree in Business, Information Systems, Computer Science, Data Analytics, Engineering, or a related field; relevant experience may be considered in lieu of formal education.
• 3+ years in consulting, business analysis, process improvement, or a client-facing strategy role
• Strong facilitation, communication, and executive presentation skills
• A genuine curiosity about AI and a solid understanding of its practical business applications
• Ability to map workflows, structure ambiguous problems, and drive stakeholder alignment
• Project management experience with a track record of delivering on time
• A collaborative, low-ego approach - you work well with technical partners and non-technical clients alike
• Entrepreneurial mindset with a bias toward action, ownership, and helping build a growing AI practice

Preferred

• Experience in an MSP or technology services environment
• Hands-on involvement in AI or automation projects
• Change management certification or methodology experience
• Familiarity with the Microsoft AI ecosystem and how tools like Copilot and Azure AI can be applied to improve workflows and productivity

Who Thrives in This Role

• You bring the rare combination of business acumen, people skills, and AI fluency. You're as comfortable in a C-suite conversation as you are digging into a process map. You operate with entrepreneurial energy, a strong ethical compass, and a genuine commitment to delivering value, not just deliverables.

The targeted base salary for this role is $120,000 - $150,000 per year and will operate out of the Systems Engineering Office on a hybrid basis.

Culture and Benefits:

The employees of Systems Engineering are its most valuable resources who have collectively made Systems Engineering a Best Places to Work Company in Maine for over a decade. The company prides itself on delivering great outcomes for our culture, clients, and community by cultivating a high-performing culture focused on continuous learning, collaboration, and community impact. Systems Engineering's headquarters is in Portland, Maine, in the heart of the Old Port in downtown Portland, positioned centrally to the waterfront, trails, parks, cultural events, and restaurants.

In addition to base pay, Systems Engineering supports people through benefits designed to sustain both work and life:

• Health & Wellbeing – Competitive medical, dental, & vision, benefits, employer-paid life, short-term, and long-term disability insurance, 24/7 Employee Assistance Program (EAP), onsite fitness facilities, daily stretch breaks, and free health coaching programs.
• Financial Wellbeing – Employer 401k matching contributions, short-term incentive plans (STIP), and free financial advising.
• Time & Flexibility – Paid Time Off starting with 17 days PTO, nine paid holidays, and hybrid work arrangements.
• Family Support – Paid parental leave & dependent care FSA programs.
• Professional Development & Growth Opportunities - Career mobility and professional development, with employer-supported training, learning, and certification opportunities, including tuition reimbursement benefits.
• Community & Culture - Paid community volunteer time, employer-charitable match programs, corporate golf membership, company-provided season tickets to local sports teams, employer provided parking, and regular company gatherings.

Due to the nature of our business and the requirements of ITAR regulations, this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.

Lyra Technology Group is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team.