About Giftogram
Giftogram is the leading B2B digital gift card and rewards platform, helping companies send meaningful incentives, recognition, and rewards at scale. We work with enterprise clients across industries and integrate with the tools their teams already use — HubSpot, Salesforce, Slack, Workday, and more. We’re a fast-moving team that operates with intention, and we’re looking for someone to help us harness AI to do our best work.
About the Role
We’re hiring an AI Operations Manager who thinks like an engineer but wants to operate like a business builder. This role is purpose-built for analytically minded people who are excited about applying their technical foundation — not to write code all day, but to architect systems, solve operational problems, and drive real business outcomes across a revenue organization.
If you have a background in CS, engineering, math, or science and you’re drawn to the idea of being the person who brings AI into how a company actually works — not just how it’s built — this role was designed for you.
You’ll report to our Head of Revenue and work closely with our GTM teams — sales, marketing, and customer success — to identify where AI can eliminate friction, accelerate output, and improve outcomes. You’ll build the workflows, manage the tools, and train the team to actually use them.
Is This Role For You?
This role is a strong fit if you:
This is probably not the right fit if you’re primarily motivated by building software or if you’re looking for a role where deep coding is the core of the work. We want someone who is energized by what comes next — and ready to own it.
What You’ll Do
What We’re Looking For
Bonus Points
What We Offer
Giftogram empowers our partners to build better relationships with their employees and their customers through acts of appreciation. Since 2012, we’ve helped our customers send hundreds of millions of gift cards worldwide. Giftogram’s best-in-class B2B platform focuses on the features you and your recipients actually need— and we offer 24/7 support because we believe our customers come first.
Giftogram is built on an unwavering commitment to customer satisfaction and user experience. We are one of the top B2B gift card platforms on G2. Giftogram was recently ranked in the top 15 highest-satisfaction software companies for 2025 out of more than 10,000 eligible companies, including the top Rewards and Incentives company.
Giftogram is the best way to appreciate, reward, and motivate employees, customers, and partners. We feature a wide choice of national brands, local favorites, and charitable options—all with no fees, minimums, or upfront costs. Each recipient can personalize their gift for what they truly care about. Giftograms can be sent internationally (in local currencies), and we offer digital and physical options so every reward can be securely sent and personalized for a memorable experience.
Trusted by thousands of the world’s leading organizations, Giftogram’s mission is to enable our partners to create unforgettable moments of appreciation for every recipient every time.
Learn more at https://giftogram.com/
