Job Description

Who We Are

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.

Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.

Recognized by TIME as one of 2025’s Best Inventions and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

What you’ll do

Marketing Tech Stack & Systems Management

• Build automated systems that drive efficiency across the marketing team
• Own and optimize our marketing automation platform (Pardot) and its integration with Salesforce CRM.
• Manage and troubleshoot integrations across the tech stack, including Pardot, Salesforce, Common Room, and more.
• Be the de facto expert on all things AI for the Marketing organization, including introducing new AI workflows and training the team.
• Ensure data integrity, accuracy, and security across platforms.
• Administer user permissions and ensure compliance with data privacy regulations.

Lead Management & Attribution

• Design and maintain lead scoring, routing, and nurturing workflows to optimize the handoff to Sales.
• Ensure MQL tracking accuracy and data hygiene within Salesforce.
• Manage attribution models to track and optimize marketing performance and campaign ROI

Reporting & Analytics

• Build, automate, and maintain marketing performance dashboards in Salesforce, Google Analytics, and other reporting tools
• Provide actionable insights into lead conversion, campaign effectiveness, and pipeline impact.
• Continuously analyze and refine marketing KPIs to improve forecasting and performance measurement.

Campaign OperationsExecution & Optimization

• Support campaign execution by ensuring proper setup of automation workflows, nurture tracks, and landing pages
• Manage campaign data accuracy, including UTM tracking, conversion reporting, and attribution tagging
• Implement A/B testing frameworks to optimize engagement and conversion rates.

Cross-Team Collaboration & Process Improvement

• Partner with Sales, Customer Success, and Revenue Operations to ensure smooth lead flow, reporting accuracy, and process alignment.
• Train and support internal teams on marketing tools, best practices, and analytics
• Continuously improve and automate workflows to increase efficiency and scalability

Who you are

• This role will require someone with a strategic mindset who can handle both the technical aspects of marketing operations and the collaborative nature of working across teams. If you're ready to make an impact and help us scale, we'd love to hear from you!
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees”

Your skill-set

• 10+ years in Marketing Operations (preferably in B2B SaaS, AI, or related industries).
• Hands-on experience with Salesforce, Pardot (or similar marketing automation tools), implementing AI workflows, and marketing analytics
• Strong knowledge of lead management, attribution modeling, and data governance best practices
• Proficiency in Google Analytics, Salesforce reporting, Tableau, and Common Room, Clay or other similar AI tools
• Strong analytical mindset with a passion for turning data into insights
• Ability to work independently, solve problems proactively, and manage multiple priorities in a fast-paced environment

What’s in it for you

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, and Company-wide Rest Days.

We are looking to add a hands-on, data-driven AI Marketing Engineer to our Growth Marketing team to optimize and manage our marketing tech stack, reporting, and lead management processes. Do you thrive on building, executing, and troubleshooting systems to drive marketing and revenue efficiency? You will be the go-to expert in AI, marketing automation, CRM integrations, campaign tracking, and performance analytics, ensuring alignment between Sales and Marketing in a fast-growing, data-driven environment.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation package, including RSUs (Restricted Stock Units) for all employees, so everyone shares in our long-term success.
• Remote-first environment - giving you flexibility and autonomy in how you structure your day.
• While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
• Paid Parental Leave - Including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
• Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
• Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.

This role will be posted for up to 45 days from March 25, 2026.

Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer.

US Base Pay Range $120,000—$140,000 USD

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

AI - A Transformative Force

At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.

Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.