Job Description
Who we are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
The Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid’s end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.
The part you will play
The AI Livestream Manager will direct the strategy, technical deployment, and live execution of AI-driven streaming campaigns to maximize audience engagement and GMV. They will oversee hybrid teams, optimize digital avatars, and refine prompt workflows to ensure seamless, brand-aligned broadcasts across key e-commerce platforms. Additionally, the role leverages performance analytics and real-time interaction logs to continually enhance stream conversion, technical stability, and platform compliance.
As an AI Livestream Manager, you will take charge of
- AI Strategy & Livestream Innovation
- Develop and execute AI-driven livestream strategies designed to maximize audience engagement and sales conversion across target platforms.
- Collaborate with Key Account Managers and brand clients to align AI avatar capabilities, voice models, and automated interaction rules with brand goals.
- Craft structured prompt engineering workflows and content scripts tailored to client product catalogues and target demographics.
- Continually benchmark emerging AI live commerce tools, avatar generators, and interactive stream overlays to keep campaigns at the forefront of digital retail innovation.
- Operational & AI System Management
- Plan and manage round-the-clock and peak-event AI streaming schedules, ensuring full alignment with key shopping events such as Double Digit Days and Payday Sales.
- Supervise live AI streaming sessions in real time, monitoring visual rendering, avatar lip-sync fidelity, latency, and natural language Q&A accuracy.
- Establish technical contingency protocols and execute rapid troubleshooting during platform disruptions to maintain seamless broadcast quality.
- Coordinate real-time inventory feeds and platform catalog integrations to enable automated product pinning and price callouts during streams.
- Hybrid Team & Technology Leadership
- Supervise live commerce leads, operators, prompt writers, and technical moderators involved in AI stream oversight.
- Direct the training, fine-tuning, and personal development of digital hosts, synthetic voice models, and brand knowledge bases.
- Establish team KPIs, monitor progress across human-in-the-loop workflows, and provide constructive feedback to operators.
- Maintain a structured pipeline of AI avatar assets, digital assets, and technical support talent for rapid campaign scaling.
- Performance Analytics & Model Optimization
- Track and evaluate key AI livestream performance metrics, including Enter Room Rate, viewer retention, conversion rate, Q&A resolution speed, and GMV.
- Generate detailed analytical reports for clients and internal stakeholders, comparing performance across traditional human host streams and AI streams.
- Utilize real-time interaction logs and viewer feedback to refine script generation prompts, speech synthesis parameters, and dynamic sales call-to-actions.
- Monitor compliance with platform policies (TikTok, Shopee, Lazada) regarding synthetic media, disclosure rules, and AI broadcast guidelines.
- Cross-Functional Collaboration & Platform Alignment
- Work closely with Performance Marketing, Content, and Tech teams to integrate AI live streams into broader digital commerce campaigns.
- Coordinate with the inventory and operations teams to ensure real-time synchronization of stock levels during automated broadcasts.
- Maintain active communication with platform representatives (TikTok, Shopee, Lazada) to remain updated on native AI feature updates, developer APIs, and operational guidelines.
Requirements
What we are looking for - the ideal profile
- Bachelor’s degree in Marketing, Business Administration, Information Technology, Communications, or a related field.
- At least 3-5 years of experience in live commerce, digital marketing, or eCommerce operations, with hands-on exposure to AI tools, virtual avatars, or automated content systems.
- Deep functional familiarity with major e-commerce live platforms, specifically TikTok Shop, Shopee Live, and Lazada Live.
- Proven capability in managing fast-paced, high-pressure digital operations and leading cross-functional execution teams.
- Strong analytical mindset with experience utilizing data to drive operational decisions, stream optimization, and revenue growth.
- Proficienct in generative AI platforms, prompt engineering, synthetic video/audio tools (e.g., digital host generators), and broadcast streaming setups.
- Has Excellent interpersonal and communication skills to interface between brand clients, technical developers, and creative operators.
- Has Strong agile problem-solving skills to manage technical bugs, script hallucinations, or stream lag during live broadcasts.
- Has Genuine enthusiasm for AI technology trends, automated commerce, and continuous learning in a fast-changing market.
Benefits
In return, you will be getting
- You will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!
- We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunities
- We believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performance.
- We are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worlds.
We also offer
Best of Both Worlds
We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.
Culture that Brings Out the Best
At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.
Grow Without Limits
Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.
Rewarding You Right
We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.
Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties
