Job Description

AI Lead, Gaming ProductSenior Commercial Product Manager (I)

Gaming is building a unified AI platform to power personalization across our products, enabling more relevant, dynamic customer experiences at scale.

With gaming recommender systems already in production, we are now extending these capabilities into a broader, data-driven intelligence layer that drives decisioning across the gaming product.

We are seeking an AI Lead to identify, prioritise, and deliver AI opportunities across our gaming product, ensuring technical capabilities are translated into scalable customer experiences that drive measurable business and customer value.

What you’ll do

• Shape and guide AI-driven personalisation initiatives, contributing to ensuring measurable impact on engagement and revenue.
• Translate from algorithm to customer — coordinating how cutting-edge AI can deliver hyper personalized customer understanding to power best-in-class gaming product features.
• Prototype and validate AI solutions rapidly, using hands-on skills to test hypotheses before scaling through engineering.
• Shape and ensure the customer benefits of gaming personalisation features (e.g. content ranking, lobby configuration, recommendations), as core gaming product capabilities.
• Deliver pricing insight capabilities that deepen understanding of customer price sensitivity, informing smarter product decisions across the gaming product
• Establish advanced experimentation frameworks to optimise gaming product decisions, defining success metrics grounded in real customer behaviour rather than model performance alone.
• Work in partnership with data teams to ensure solution technical quality and alignment with gaming product goals.
• Partner with engineering to embed AI effectively into production systems with low latency and high scalability.

How you’ll do it

Essential

• 4+ years delivering AI-powered products with proven commercial impact.
• Strong depth in modern AI — comfortable evaluating, collaborating on and hands-on prototyping solutions including LLM-based and agentic approaches.
• Proven ability to bridge technical and product domains, translating complex AI capabilities into clear product decisions.
• Understanding of the AI product lifecycle, with the ability to make informed product decisions at each stage from model development through to production deployment.
• Experience working with Data Science and Engineering teams across the full AI product lifecycle.
• Hands-on prototyping skills — able to build working AI solutions and proof-of-concepts to validate product hypotheses quickly.
• Strong understanding of how AI systems operate in production, particularly low-latency, high-scale decisioning environments.
• Deep experience with experimentation and iterative optimisation to drive product performance.
• Strong communication skills, capable of explaining technical trade-offs and influencing senior team members.
  

Highly Desirable:

• Experience delivering recommendation or personalisation systems at scale.
• Familiarity with modelling user behaviour and journeys to inform product decisioning (e.g. sequence modelling, representation learning).
• Experience in high-frequency, customer-facing environments such as gaming, e-commerce, or marketplaces.
• Experience shaping real-time or near-real-time product decisioning systems.
• Advanced degree or equivalent experience in a quantitative or technical field.
• Advise prioritisation of AI-driven gaming product opportunities based on customer impact, commercial value, and technical feasibility.
• Ensure responsible use of AI within gaming product, embedding privacy, governance, and regulatory compliance into design and delivery.

What we value

• Clear, proactive communication.
• Curiosity, innovation, and a growth mindset.
• Pride in craft and attention to detail.
• Collaboration and openness to feedback.
• Ability to plan, prioritise, and deliver in fast-paced environments.

What’s on offer

• £/€1,000 learning fund
• Twice-yearly bonus (with part of it guaranteed!)
• Unlimited Holiday
• Pension contribution scheme
• Private healthcare
• Hybrid Working
• Access to thousands of Udemy courses
• Invest via the Company Sharesave Scheme

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality.

By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for the industry. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan.

Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

About Flutter UK & Ireland

The UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola.

At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents —creating a culture that empowers our people to change the game. We see opportunity everywhere and there is always more to discover...

We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.