The Jamaica National Group

A.I. Lab Engineer

The Jamaica National Group  •  Kingston, JM (Onsite)  •  3 hours ago
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Job Description


A.I. Lab
Engineer


MC Systems


About JN:


We are The
Jamaica National Group Limited, representing a globally respected brand, boldly
finding ways to enrich lives and build better communities. Our core values make
us who we are and are demonstrated in everything we do; rooted in RESPECT we
believe our everyday jobs contribute to something bigger than ourselves. We are
dependable and pride ourselves in our authenticity and in the transparent
solutions we create that bring value to our customers.


About MC
Systems:


MC Systems
Limited, a subsidiary of the Jamaica National Group, has been delivering
innovative ICT products and services to global markets since 1973. We leverage
emerging technologies, deep industry expertise and a culture of innovation to
develop solutions that create meaningful value for our customers and
stakeholders.


Job Summary:


Reporting
directly to the A.I. Lab and Deployment Lead, the
A.I. Lab Engineer

will
be responsible for designing, building, and operationalizing A.I. and agentic
solutions that power the company's Artificial Intelligence Centre of
Excellence.


The successful
candidate will transform prioritized business use cases into secure, scalable
and production-ready solutions, taking initiatives from rapid prototyping and
experimentation through to deployment and integration within the JN Group's
enterprise platforms and systems.


Key
Responsibilities


A.I. Solution
Development & Engineering


  • Design, build and iterate on A.I. and agentic
    solutions that address prioritized business use cases.

  • Develop and maintain clean, scalable,
    production-grade code and reusable components for the lab's shared
    toolkit.

  • Rapidly prototype and conduct structured experiments
    to validate concepts and transform successful prototypes into robust
    enterprise solutions.

  • Contribute to the development of proprietary models,
    prompt libraries, retrieval pipelines and agent workflows.


Agentic A.I.
& Model Implementation


  • Implement autonomous and multi-agent workflows using
    modern LLM and agent frameworks, including tool usage, orchestration and
    human-in-the-loop controls.

  • Build Retrieval-Augmented Generation (RAG) pipelines,
    including data ingestion, chunking, embeddings and vector search
    capabilities.

  • Develop evaluation frameworks, test datasets, and
    guardrails to assess and monitor model behaviour before and after
    deployment.


Deployment,
MLOps & Integration


  • Package, deploy, and monitor A.I. services while
    integrating them with enterprise systems and APIs across the JN Group
    technology landscape.

  • Build and maintain CI/CD pipelines, containerized
    workloads and MLOps tooling to support repeatable and auditable releases.

  • Implement logging, monitoring and observability
    practices to track performance, cost, latency and model drift in
    production environments.

  • Ensure compliance with A.I. governance, security,
    data privacy and risk management standards throughout the solution
    lifecycle.


Collaboration
& Continuous Learning


  • Partner closely with internal stakeholders to gather
    requirements, demonstrate working solutions and deliver end-to-end A.I.
    solutions.

  • Develop and maintain technical documentation,
    architectural diagrams, operational runbooks and knowledge repositories.

  • Remain current on advancements in A.I., machine
    learning and agentic systems, introducing relevant innovations into the
    lab.


Qualifications
& Experience


The ideal
candidate should possess:


  • Bachelor's degree in Computer Science, Software
    Engineering, Data Science, Artificial Intelligence, or a related field. A
    Master's degree is an asset

  • Minimum of two (2) years' hands-on experience in
    software engineering or A.I./ML engineering, with demonstrated delivery of
    working solutions

  • Practical experience developing applications using
    Large Language Models (LLMs), agentic frameworks, or machine learning
    technologies, including at least one solution deployed to production or
    pilot

  • Experience within enterprise or financial services
    environments would be advantageous

  • Strong proficiency in Python and solid software
    engineering fundamentals, including version control, testing and code
    reviews

  • Hands-on experience with frameworks such as
    LangChain, LangGraph, LlamaIndex, or equivalent technologies

  • Experience with RAG architectures, embeddings, and
    vector databases such as Pinecone, Weaviate, pgvector, or similar
    platforms

  • Familiarity with A.I. and ML frameworks including
    PyTorch, TensorFlow, Scikit-learn, and Hugging Face

  • Experience working with cloud platforms (AWS, Azure,
    or GCP), Docker containers, CI/CD pipelines, and MLOps practices

  • Sound understanding of APIs, SQL, systems integration
    and data engineering fundamentals

  • Strong analytical, problem-solving and
    solution-delivery capabilities

  • Excellent written and verbal communication skills,
    with the ability to explain technical concepts to both technical and
    non-technical audiences

  • Demonstrated commitment to security, quality and
    responsible A.I. practices within regulated environments

  • Ability to work independently while collaborating
    effectively within a fast-paced innovation environment.


A.I. Assisted
Software Development Experience


  • Proven experience using A.I. coding assistants and
    agents such as Cursor, GitHub Copilot, Codex, Claude Code, or similar
    tools

  • Ability to design and maintain repository context,
    memory files, coding standards and linting frameworks that influence agent
    outputs

  • Strong code review and quality assurance discipline,
    with the ability to identify architectural issues, security
    vulnerabilities and logic defects in A.I. generated code

  • Experience designing A.I. assisted development
    workflows, including appropriate delegation to A.I. agents and
    orchestration across multiple tools

  • Excellent debugging, troubleshooting and root-cause
    analysis skills.


What Success
Looks Like


Success in this
role will be demonstrated through:


  • Delivery of high-quality A.I. and agentic solutions
    that satisfy business requirements and project timelines.

  • Successful deployment of impactful A.I. solutions
    into pilot or production environments with measurable business outcomes.

  • Development of reusable components, pipelines,
    frameworks and evaluation tooling that improve lab productivity.

  • Adherence to governance, security, compliance and
    responsible A.I. standards.

  • Effective collaboration, knowledge sharing and
    contribution to the growth of the A.I. Centre of Excellence.


Technical
Areas of Focus


The successful
candidate should possess strong knowledge and practical experience in the
following areas:


  • Applied Machine Learning

  • Generative A.I. and Large Language Models (LLMs)

  • Agentic A.I. and Multi-Agent Systems

  • Retrieval-Augmented Generation (RAG)

  • Prompt Engineering

  • Model Evaluation and Optimization

  • Cloud Computing and A.I. Infrastructure

  • Containerization and MLOps

  • Data Engineering

  • API Development and Integration


Why Join MC
Systems?


Join a
high-performing technology organization where innovation meets impact. This is
a unique opportunity to help shape the future of A.I. driven solutions across
the Caribbean while contributing to transformative products and services for
financial institutions and businesses.


MC Systems
offers a competitive compensation package, a collaborative and dynamic work
environment and opportunities for professional growth, learning and career
advancement.


Application
Deadline: Sunday, September 6, 2026

The Jamaica National Group

About The Jamaica National Group

On February 1, 2017, The Jamaica National Group, a powerful, Jamaican mutually-owned global business, became a reality and the country’s third largest commercial bank, JN Bank, was launched.

Following the re-submission of the Jamaica National Building Society (JNBS) application for a commercial banking license in November 2013 to the Bank of Jamaica (BOJ), the application was approved by the BOJ in February 2015. The country’s third largest financial institution at the time, the Society commenced the process to convert the building society into a commercial bank and to restructure the JN Group.

The JN Group has been restructured to ensure compliance with the new Banking Services Act. The reorganisation of the JN Group involved the establishment of the JN Financial Group, a financial holding company, which will own the new JN Bank and all other companies in the JN Group that offer financial services.

These companies are:

• JN Fund Managers Ltd. (JNFM)

• JN Life Insurance Ltd. (JN Life)

• JN Money Services Ltd. (JNMS)

• JN Small Business Loans Ltd. (JNSBL)

• JN Cayman Ltd.

JN General Insurance Ltd. (JNGI)

A Non-Financial Holding Company, the MCS Group has also been established to take ownership of non-financial entities in The Jamaica National Group.

These non-financial entities are:

• Jamaica Automobile Association (JAA)

• JN Properties Limited

• Management Control Systems (MC Systems)

The Creative Unit (TCU)

Total Credit Services Limited (TCS)

Both the JN Financial Group and the MCS Group and the entities under their control will be under the direct control of The Jamaica National Group. All members’ rights under mutuality will be transferred to The Jamaica National Group and JN Bank account holders will automatically become a member of The Jamaica National Group.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Kingston 10, JM
Year Founded
2017
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