Job Description

What the Role Entails

We are seeking a highly motivated AI IT Engineer Intern to join our regional IT team. This role combines AI-driven internal application development, enterprise system integration, and hands-on IT operations in a fast-paced, global technology environment.

You will gain real-world experience supporting enterprise IT infrastructure, building internal AI solutions, and driving automation across systems and business processes, while collaborating closely with cross-border IT and engineering teams.

What the Role Entails

• Participate in the development of internal AI-powered applications and automation platforms, supporting initiatives that streamline IT and business processes.
• Assist in building AI-assisted workflow automation, including task orchestration, event-driven workflows, and system-triggered processes.
• Support the development of AI capabilities such as RAG pipelines, multi-agent workflows, knowledge retrieval systems, and internal tooling.
• Assist with data processing, embedding pipelines, hybrid search solutions, and graph-based modeling for CMDB and knowledge graph use cases.
• Integrate enterprise systems and APIs (e.g., ServiceNow, Workday, Microsoft Graph) to enable automated IT workflows and system-to-system interactions.
• Contribute to testing, CI/CD pipelines, monitoring, and performance optimization for internal platforms and services.
• Provide hands-on IT support for end-user devices (Windows/macOS), networking, AV systems, and office IT infrastructure.
• Support IT onboarding/offboarding, access management, procurement coordination, and ITSM-related processes.

Who We Look For

Who We Are Looking For

• Undergraduate students majoring in Computer Science, Information Systems, IT, AI, or related disciplines.
• Proficiency in at least one backend programming language or technology stack, such as Python, Go, Java, or JavaScript/TypeScript (Node.js)
• Basic understanding of modern frontend frameworks (e.g., Next.js, Vue.js) is a plus.
• Familiarity with databases (MySQL, PostgreSQL, NoSQL) and Git-based development workflows.
• Ability to read, write, and speak fluent Mandarin Chinese to collaborate with cross-border teams.
• Interest in AI applications, workflow automation, and process optimization, and motivation to apply technology to reduce manual and repetitive work.
• Exposure to AI applications, RAG architectures, agent frameworks, cloud-native toolchains, and observability platforms is advantageous.

Why Join Us

• Hands-on exposure to enterprise-scale IT systems and AI applications
• Opportunity to work on real production systems, not toy projects.
• Collaboration with regional and global IT teams in a multinational environment.
• Strong learning curve across IT operations, automation, and AI engineering

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.