Job Description

Tops skills:

-Artificial Intelligence

-Backend Development

-English

Schedule: Fully onsite

Key Responsibilities

• Design AI Coaching Simulations Build interactive, scenario based simulations that replicate real field interactions, coaching conversations, and decision making moments.
• Develop AI Personalities & Coaching Logic Define coaching styles, feedback patterns, tone, and behavioral responses that align with brand standards and field expectations.
• Partner with Training & Field Leadership Collaborate with training managers, product experts, and field leaders to identify skill gaps, performance needs, and coaching opportunities.
• Create Conversation Flows & Decision Trees Write structured dialogue, branching logic, and adaptive feedback paths that allow the AI coach to respond intelligently to user choices.
• Integrate Product Knowledge & Sales Skills Ensure simulations accurately reflect current products, features, competitive positioning, and customer experience best practices.
• Test, Refine & Optimize AI Behavior Continuously evaluate simulation performance, user feedback, and coaching accuracy to improve realism and learning impact.
• Manage Content Updates & Versioning Maintain a roadmap for updating simulations as products evolve, new training priorities emerge, or field performance trends shift.
• Ensure Brand Alignment & Quality Uphold consistent voice, coaching standards, and training quality across all AI driven experiences.

Required Skills & Experience

• Experience in Learning & Development, instructional design, or training program creation
• Strong understanding of field sales, retail operations, or customer experience
• Ability to write clear, natural dialogue and coaching feedback
• Familiarity with AI tools, conversational design, or simulation platforms
• Comfort working cross functionally with product, training, and field teams
• Creative problem solver with a passion for building innovative learning experiences

Preferred Qualifications

• Experience designing AI chatbots, virtual coaches, or simulation based learning
• Background in consumer electronics, retail training, or technical product education
• Knowledge of behavior modeling, decision trees, or conversational UX
• Ability to translate complex product information into simple, coachable concepts

Success Looks Like

• Field reps receive consistent, scalable coaching anytime, anywhere
• Simulations feel real, helpful, and brand aligned
• Training teams gain a powerful tool to reinforce skills between live sessions
• Field performance improves through practice, feedback, and realistic scenarios